ananea Beyond Khaolak

Spacious and comfortable rooms, but the service and breakfast options definitely need improvement.

During the trip to Phuket, we chose to stay at Ananea and surprisinly, the location, design, and services were very prepared. The resort even had a Steak House, Mo Town right inside the place. It served a high quality meet from Australia. You must try! All staff were so friendly. T

I stayed at Ananea beyond for two nights during my birthday celebration with my husband. Overall, we had a pleasant and relaxing experience.       The service was excellent, and we were welcomed with genuine smiles from every staff member we encountered. During check-in a short-haired lady at the lobby provided us with a warm welcome, complete information, and professional service. After that, Paul assisted us with our luggage and gave us a detailed introduction to the resort facilities as well as our villa.         One of the highlights of our stay was the Pool Bar. The swimming pool was spacious and very clean. We had the opportunity to try several drinks prepared by Marwin, and they were absolutely delicious. We ended up having 4–6 drinks .He always served us with a friendly smile and showed great passion and attention when preparing our beverages.        Unfortunately, we did not get a chance to experience the Kanda spa. When we checked in  the spa between 3:00 PM and 6:00 PM, it was closed due to a photo shoot and promotional activities, if I remember correctly. As a result both of us missed the opportunity to enjoy a relaxing spa treatment during our stay.       The breakfast selection was somewhat limited, although the food tasted good and the restaurant staff provided excellent service.        The resort itself is peaceful and quiet, making it a great place to unwind and escape from work-related stress. Our villa was very spacious and well-equipped with amenities. However, there are a few areas that could be improved. Housekeeping standards were not as detailed as expected. The bed linens had several visible stains from previous use before our arrival. Complimentary bottled water was not replenished during our stay .we only received four bottles for the entire two-night stay. Used drinking glasses were also not replaced. In the evenings, some of the pathways leading back to the villas felt quite dark. Additionally, several villas were undergoing renovation during our visit, and there were quite a lot of mosquitoes around the property.        Despite these minor issues, we had a wonderful stay thanks to the outstanding hospitality of the staff. We appreciate their kindness and dedication

Staffs are very friendly with good service. Seaside pool is very nice spot to see sunset.

The front office staff provided excellent service during check-in and clearly explained the hotel information. The room was not as old as expected, it was spacious, and the hotel is located right on the beach—quiet and perfect for relaxation. However, the swimming pool was not clean, with leaves floating in it. Overall, the stay was good, but I was disappointed during check-out. After I had already left the hotel and was making a U-turn to head home, a security guard stopped my car to ask for a transfer slip for the melon water charge. The front office staff had asked him to do this. (Can recheck CCTV) I believe the staff should double-check all documents more carefully before guests leave, rather than asking for payment proof afterward. Fortunately, the security guard was polite and humble. Please consider improving how the front office handles and resolves such situations.

Beautiful resort/hotel in the ideal area, it’s quiet and chilled. Staff are friendly, helpful, and on hand to make your stay comfortable. Definitely will be coming back.

Very quiet hotel with lovely green area.Good service,friendly staffs. Love the bed here it softs yet but firm just exactly what I like.Spacious room but the water pressure for shower is a bit weak.Beautiful long beach perfect for walking while the sand/beach is hard enough for ppl with knee/hip problem to enjoy the walk. In the night time when hide level water then its diff to reach other beach restaurants nearby. Bf is very good,offer what u needed. Free minibar such as soft drinks and 4 bottles of water per day n a coffee machine in room. Pleanty of sunbed around the pool n on beach. Perfect stay. Special thanks to FO n Bellboy who helped us when we check out today (01/03)n found out that we have flated tire, they have concerned and helped us to find the place to fix it. We felt truely thankfulness for that. Appreciacted.

The room is lovely. Spacious and modern though not much of a view. The pool doesn't have enough natural shade, they should have planted more palms or trees in the middle. Breakfast was pretty limited probably because there aren't that many people here. Employees (eg Alma or Laila ar breakfast) were lovely and helpful.

Fantastic hotel in every way. Beautiful rooms, perfectly clean, and an amazing staff – friendly, professional and always helpful. The pool area is lovely and very well maintained. A truly high-quality and relaxing experience. Highly recommended.