Vieraskäyttäjä
12. heinäkuuta 2023
Even if this is the last option to stay AVOID at all cost. Maybe sleep on road. We arrived around 11.30 at night and they refused to give us room, inspite of having reservations. Demanded double the cost to give us the room. We had kids with us and kept requesting to give us room for the night at least. The night desk lady banged the door on our face and started screaming, yes screaming at top of her lungs. Have never witnessed such horrible behaviour from a hotel staff. We were talking to her and trying to reason out, but she just walked out of the hotel and ensured with another front desk guy that we don’t get room. My brother had booked my room and we were trying to reach him to sort this out. But with such obnoxious behaviour we decided to walk out and find other options. At midnight we were stranded in completely new city, isolated place without any transportation. And they dont have Jacuzzi! Another guest was fighting with them that they were charged huge amount in promise of jacuzzi in room.
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