I stayed at this hotel for four nights and was quite disappointed with several aspects of the stay. First, the air conditioning in the room was not cool enough. One night it was so hot that I had to use a small fan I had brought with me just to get some sleep. In addition, there was a persistent unpleasant smell coming from the bathroom throughout my stay, which made the room uncomfortable.
What frustrated me the most, however, was the deposit policy. The hotel requires a deposit of 1,000 TWD per night — in my case, 4,000 TWD for four nights — and only accepts credit card payments for it. This was not mentioned when I booked the room. I only found out during check-in, at which point it was too late to cancel. Even worse, the deposit wasn’t refunded until a full month after I checked out.
Overall, this experience was enough for me. I won’t be staying here again and wouldn’t recommend it to others.
Käännä
Majoituspaikan vastaus: Thank you for bringing this to our attention. We’re truly sorry to hear about your experience with Hamp Court Palace Taipei. Your feedback is invaluable, and we want to make things right.
Melody1016
Club-huone(queen-parivuode)
Majoittunut 6. 2025
Liikematkustaja
3 arvostelu
9.0/10
Mahtava
Lähetetty 8.7.2025
在同價位等級費用的飯店中,給予的彈性空間比較少。像是提早check in 或是延遲退房。還有續住的打掃,也不太能配合我們的需求。下次不會再選擇這裡。
Majoituspaikan vastaus: Thank you so much for your kind words! We’re thrilled to hear that you enjoyed Hamp Court Palace Taipei. Your feedback means a lot to us and helps us continue to improve. We look forward to serving you again soon!