Majoituspaikan vastaus: Dear customer,Thank you for choosing to stay at New City HotelThank you very much for your support and careful commentsWe are deeply sorry for the unpleasant experience during your stay.We will respond to your suggestions to the relevant departments.Looking forward to serving you again.Best Regards,New City Hotel
Majoituspaikan vastaus: 親愛的顧客您好謝謝您選擇入住New City Hotel非常感謝您的支持與仔細的評論能得到您的讚許是我們的榮幸期待能再次為您服務.Best Regards,New City Hotel
임종우
Standard kahden hengen huone
Majoittunut 12. 2024
Matkusta ystävien kanssa
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 12.12.2024
샹뤤역에서 도보3분(성인기준)정도로 매우 가깝고 주위환경도 좋은 편이라고 생각합니다 올해만 두번째 신시호텔을 이용한
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Käännä
Majoituspaikan vastaus: Dear customer,Thank you for choosing to stay at New City HotelThank you very much for your support and careful commentsLooking forward to serving you again.Best Regards,New City Hotel
Majoituspaikan vastaus: 親愛的顧客您好謝謝您選擇入住New City Hotel非常感謝您的支持與仔細的評論能得到您的讚許是我們的榮幸期待能再次為您服務.Best Regards,New City Hotel
Anonyymi käyttäjä
Standard kahden hengen huone
Majoittunut 11. 2024
Pariskunnat
1 arvostelu
4.7/5
Mahtava
Lähetetty 9.12.2024
Good location, located right in front of the hospital. Very close to the shuang lian mrt station, within 200m walk distance. There is a lot of pharmacy, shops, restaurant around the hotel. Location is very versatile and the price is affordable. Service is above the average. Definitely will considered to stay in the same location here.
Käännä
Majoituspaikan vastaus: Dear customer,Thank you for choosing to stay at New City HotelThank you very much for your support and careful commentsLooking forward to serving you again.Best Regards,New City Hotel
Majoituspaikan vastaus: 親愛的顧客您好謝謝您選擇入住New City Hotel非常感謝您的支持與仔細的評論能得到您的讚許是我們的榮幸期待能再次為您服務.Best Regards,New City Hotel
Vieraskäyttäjä
Neljän hengen deluxe-huone
Majoittunut 12. 2024
Perhe
2 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 7.12.2024
The location is great and within walking distance to the Shuanglian Metro station. Also, the staff is friendly and very approachable. However, there are some problems with the facilities of the hotel.
Firstly, the hot water tap at the washing basin is faulty. The receptionist told us they had it fixed but the issue is not completely fixed, sometimes, the water is still cold even when we tried to set the temperature to a warmer one. This is bad because we went during the period when the weather is cold.
Next, the facilities might not be in the best condition. One of the shower facility was not secured properly (see photo) and dropped when we tried to use it. Luckily, it did not hurt anyone and they had promptly fixed the issue.
Also, the air-con has a remote control but we were told we cannot control the temperature at all since it is using a centralised cooling system, which defeats the point of having a remote control. This is bad because the weather is cold and the room is even colder, making it very uncomfortable. We had to switch on and off to manually tune the temperature.
Lastly, the curtains are not able to block out the lights completely. Many times, we woke up due to the light from outside...
As seen, the staff were friendly but the facilities are extremely poor. We are not really satisifed with the facilities from the hotel.
Käännä
Majoituspaikan vastaus: Dear customer,Thank you for choosing to stay at New City HotelThank you very much for your support and careful commentsWe are deeply sorry for the unpleasant experience during your stay.We will respond to your suggestions to the relevant departments.Looking forward to serving you again.Best Regards,New City Hotel
Vieraskäyttäjä
Standard kahden hengen huone
Majoittunut 12. 2024
Pariskunnat
4 arvostelu
4.7/5
Mahtava
Lähetetty 6.12.2024
位置不錯 附近也有很多美食
Käännä
Majoituspaikan vastaus: 謝謝您選擇入住New City Hotel非常感謝您的支持與仔細的評論您的建議我們會再反應給相關部門..在您住宿期間有不愉快的體驗我們深感愧疚期待能再次為您服務.Best Regards,New City Hotel
Majoituspaikan vastaus: 謝謝您選擇入住New City Hotel非常感謝您的支持與仔細的評論您的建議我們會再反應給相關部門..在您住宿期間有不愉快的體驗我們深感愧疚期待能再次為您服務.Best Regards,New City Hotel
Susanne Thiel
Kolmen hengen deluxe-huone
Majoittunut 12. 2024
Perhe
2 arvostelu
3.5/5
Lähetetty 5.12.2024
Wir hatten ein 3 Bett Zimmer im 12.Stock zur Strassenseite. Die Lage zur Ubahn & Restaurants/Geschäften ist ausgezeichnet. Leider war es aufgrund der Lage zur Strasse sehr laut. Gegenüber ist ein Krankenhaus & das Hotel ist zudem sehr hellhörig. Wir haben von unseren Nachbarn alles gehört. Was aber wirklich schlecht war, ist die grösse des Zimmers. Es sollten 30qm sein, was nicht stimmen kann. Es war kaum Platz. Es gab keinen Schrank sondern nur je drei Bügel an der Wand. Auch eine Kofferablage suchte man vergeblich. Die Ablageflächen reichten nicht aus für 3 Leute. Es wird einfach nur chaotisch. Die Betten waren unbequem & verschoben sich bei der kleinsten Bewegung. Auch das Bad war nicht ideal. Die Wanne war freistehend, so daß das Wasser beim Duschen an der Wand runter lief. Das Bad stand damit immer unter Wasser. Ich empfehle das Hotel nicht, wenn man 3 Betten benötigt. Es ist zu klein und unbequem.
Käännä
Majoituspaikan vastaus: Dear customer,Thank you for choosing to stay at New City HotelThank you very much for your support and careful commentsWe are deeply sorry for the unpleasant experience during your stay.We will respond to your suggestions to the relevant departments.Looking forward to serving you again.Best Regards,New City Hotel