Grand Banyan Hotel provided an excellent room that was extremely spacious, comfortable, and clean. The bed was very soft and comfortable. The bathroom was also very clean and insulation was also very well-done where it was not too cold after getting out of the shower, the water pressure and temperature control is also very good. The check-in and check-out process was very simple and the staff are very professional, and well-spoken in both English and Mandarin. Due to the environmentally-friendly nature of Tainan, single-use toiletries are not provided, but can be purchased at the reception. There are also no bottled water provided, but a water jug is provided to obtain water from the dispenser in the common area. Overall, an extremely comfortable and safe stay at the Grand Banyan Hotel, would highly recommend to others and would book this hotel again.