Iris Boutique Taif Heart

一般，房間比較老舊，洗浴設施不行，地理位置還算好，和mall不遠，走路過去五分鐘。有些房間的無線網很差，幾乎沒信號。

I am happy to share this with you. This is a great opportunity to stay here. The hotel is very nice and the people are very friendly. Please don’t forget to take your time and take your lunch around. You will love it.

Excellent selection Perfect and very comfortable

Clean

It’s OK.

Room was very spacious and clean. Wifi is strong. Breakfast was nicely setup with quite a variety of options. Arabic coffee with dates as well as infused lemon water provided at lobby. Hotel is conveniently located. There is a mall few mins away and lots of shops few mins walk away. The old town and Ibnu Abbas mosque is around 20 to 30 mins walk away. Everything was great but I wished the staffs could be more helpful. We inquired on the cable car. The staff on duty just gave us a flat "no, don't know" and that's it. No trying to get the information for us or checking it out for us. Also, after checking out and collecting our luggages, we requested the staff on duty to arrange cab or transport to airport. The staff on duty, just told us, " sorry, you have to get a cab yourself. We don't arrange for you. You can walk to the main road or mall and hail a cab. I asked the staff to book any car as I do not have any app to book but the staff still give a flat no and insisted we walk out to hail a cab ourselves. We walk all the way to the Mall and frantically looking for cab as we were running late to catch our flight. It took some time and we finally managed to get a car to drive us back to the hotel to get our luggages and then drive us to the airport in time for our flight. In all my travels, never had I encountered a hotel who asked the guest to find a cab themselves. All hotels so far were able to either book a taxi or arrange a private car for us. If the hotel can train the staffs to be more service oriented, it would be great