Hotel Casiana & Events Center Tagaytay Managed by HII

Hotel Casiana & Events Center Tagaytay Managed by HII arvostelua

Hotel Casiana & Events Center Tagaytay Managed by HII

3WXG+HJJ, 5915 Tagaytay - Nasugbu Hwy, Tagaytay, Cavite, 4120, PhilippinesNäytä hotellin tiedot
Hotel Casiana & Events Center Tagaytay Managed by HII
Hotel Casiana & Events Center Tagaytay Managed by HIIHotel Casiana & Events Center Tagaytay Managed by HIIHotel Casiana & Events Center Tagaytay Managed by HII
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

8.4/10
Erittäin hyvä
78 arvostelu
Vahvistetut arvostelut
Sijainti8.3
Mukavuudet8.4
Palvelu8.3
Puhtaus8.7
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(78)
Positiiviset arviot(73)
Arvostelut valokuvien/videon kera(30)
Ystävällinen henkilökunta(19)
Loistavat huoneet(17)
Puhdas ja siisti(13)
Todella hyvä sijainti(11)
Loistavat mukavuudet(9)
Upea design(3)
Kielteisiä arvosteluja(5)
Vieraskäyttäjä
Deluxe Twin -huone
Majoittunut 4. 2025
Liikematkustajat
1 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 18.5.2025
The hotel is good location is good service is not that good. In fairness hotel hotel people are good. They are smiling & friendly. And, the event center is not that convenient. Because it is a bit far from the hotel. And there’s no walkway in there. It is so annoying specially it’s raining during our event. And walking around 200 meters from the hotel wearing high hills are hell. And the service in the event is not that good. They are lacking personnel.
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your experience with us. We're glad to hear you appreciated our hotel's location and the friendliness of our team — your kind words about their smiles and attitude mean a lot to us.We sincerely apologize for the inconveniences you faced, particularly with the distance and lack of a covered walkway to the event center. We understand how uncomfortable that must have been, especially in the rain and while wearing heels. Your comments regarding the service and staffing at the event center are also noted, and we’re very sorry to hear it didn’t meet your expectations.Please know that your feedback is extremely valuable, and we will be sharing it with the relevant departments to look into improvements, especially in event logistics and service support. We’re committed to providing a better experience in the future and truly hope to welcome you back for a more seamless and comfortable stay.
Vieraskäyttäjä
Deluxe Double -huone
Majoittunut 4. 2025
Pariskunnat
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 12.5.2025
Staff and food were great. Good service!!
Käännä
Majoituspaikan vastaus: Thank you so much for your kind words! We're thrilled to hear you enjoyed the food and received great service from our staff. We truly appreciate your support and hope to welcome you back again soon!
Lui Chan
Deluxe Double -huone
Majoittunut 2. 2025
Pariskunnat
1 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 10.3.2025
Room and amenities are great! However courtesy and hospitality of the staff in the breakfast buffet aren’t nice. And upon check out the front desk lady ask me to sit and wait first to check the room, was waiting for more than 20 mins coz I heard her earlier that she was calling the room number one by one. But when I ask her again she just told me that she already clear my room, like what? I was just sitting there waiting for you to call me atleast approach mewhile I was literally wasting my time waiting for her call!
Käännä
Majoituspaikan vastaus: Thank you for sharing your feedback with us. We’re glad to hear you enjoyed the room and amenities! However, we sincerely apologize for the experience you had with our breakfast buffet staff and the check-out process. This is certainly not the level of service we strive to provide. We will look into the issues you mentioned, particularly regarding the communication and attention during your check-out, to ensure that future guests don’t encounter similar frustrations.Your comments are truly valuable in helping us improve, and we hope to have the chance to welcome you back and provide a much smoother experience next time.Thank you again for bringing this to our attention.
Vieraskäyttäjä
Deluxe Twin -huone
Majoittunut 12. 2024
Perhe
9 arvostelu
5.0/10
Lähetetty 5.2.2025
가성비 좋은 호텔 조식은 기대이하
Käännä
Majoituspaikan vastaus: We wish to extend our appreciation for sharing your experience you enjoyed most during your stay at Hotel Casiana Tagaytay. It is always encouraging to hear from our guests. We also value those that allow us to further improve on the areas of concerns. Be assured that we have been consistently monitoring and improving our breakfast menu. We look forward to welcoming you and the family back should your travel plans bring you back to Tagaytay.
ko jong
Deluxe-perhehuone
Majoittunut 11. 2024
Liikematkustajat
66 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 2.2.2025
非常方便,好好
Käännä
Majoituspaikan vastaus: Thank you for choosing Hotel Casiana & Events Center! We are grateful for your kind words towards . We look forward to welcoming you back here at Tagaytay!
Joan
Deluxe Double -huone
Majoittunut 12. 2024
Matkusta ystävien kanssa
3 arvostelu
10.0/10
Ylivertainen
Lähetetty 20.1.2025
Had a good time with my friends
Käännä
Majoituspaikan vastaus: Thank you for choosing Hotel Casiana & Events Center! We look forward to welcoming you back here at Tagaytay!
Anonyymi käyttäjä
Deluxe Double -huone
Majoittunut 9. 2024
Perhe
3 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 16.1.2025
This hotel has become our favorite spot to stay. The location is perfect, making it convenient for everything we need. The price is fair, ensuring we can enjoy our stays without breaking the bank. We're looking forward to coming back again.
Käännä
Majoituspaikan vastaus: Thank you for continuously choosing Hotel Casiana & Events Center! We are grateful for your kind words towards us. We look forward to welcoming you back here at Tagaytay!
Melvin Raagas
Deluxe Double -huone
Majoittunut 11. 2024
Matkusta ystävien kanssa
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 12.1.2025
I had an amazing stay! The service was exceptional, and the staff are accomoding. The hotel itself was beautiful, clean, and well-maintained. The free breakfast was a delightful bonus—delicious and with plenty of options to choose from. Highly recommend this place for a comfortable and enjoyable stay!
Käännä
Majoituspaikan vastaus: Thank you for choosing Hotel Casiana & Events Center! We are grateful for your kind words towards us. We look forward to welcoming you back here at Tagaytay.
Cadmiel Suerte
Deluxe Double -huone
Majoittunut 10. 2024
Pariskunnat
3 arvostelu
10.0/10
Ylivertainen
Lähetetty 19.11.2024
very good accomodation
Käännä
Majoituspaikan vastaus: Thank you for choosing Hotel Casiana & Events Center! We are grateful for your kind words. We look forward to welcoming you back here at Tagaytay.
Vieraskäyttäjä
Deluxe Twin -huone
Majoittunut 9. 2024
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 27.10.2024
Great
Käännä
Majoituspaikan vastaus: Thank you for choosing Hotel Casiana & Events Center! We are grateful for your kind words. We look forward to welcoming you back here at Tagaytay.
Vieraskäyttäjä
Deluxe Double -huone
Majoittunut 9. 2024
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 18.10.2024
Super nice room and comfy bed. Food was a bit disappointing but it's ok there's a lot of resto nearby
Käännä
Majoituspaikan vastaus: Thank you for choosing Hotel Casiana & events Center! We are grateful for your kind words towards our room and bed. We also value those that allow us to further improve on the areas of concerns. Be assured that we have been consistently monitoring and improving our breakfast menu. We look forward to welcoming you back here at Tagaytay again!
Vieraskäyttäjä
Deluxe-perhehuone
Majoittunut 9. 2024
Perhe
1 arvostelu
9.5/10
Mahtava
Lähetetty 6.10.2024
The staff was friendly and very accommodating. Facilities were well maintained. Location is easy to find. Making this the family's staple accommodation for our Tagaytay visits.
Käännä
Majoituspaikan vastaus: Thank you for choosing Hotel Casiana & Events Center! We are grateful for your kind words towards us. We look forward to welcoming you here at Tagaytay again.
阿鴻愛旅行
Deluxe Twin -huone
Majoittunut 8. 2024
Matkusta ystävien kanssa
1 arvostelu
9.0/10
Mahtava
Lähetetty 21.9.2024
飯店的設計是蠻美的,飯店後方是他們的酒店式公寓, 入住時明顯感覺到他有一半的房間是新的一半是舊的, 但是住起來還是舒服的,整體設計的風格是蠻不錯的 陽台很大但剛好住的時候霧太大就沒出去了 早餐真的是差強人意,吃沒幾口就放棄了🥹
Käännä
6/7
Majoituspaikan vastaus: We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address such issue and prevent any future occurrences. Nevertheless, we are delighted that you enjoyed our facilities. Here at Hotel Casiana & Events Center, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope to welcome you back again in the near future.
Water
Deluxe Twin -huone
Majoittunut 8. 2024
Pariskunnat
127 arvostelu
5.0/10
Lähetetty 19.9.2024
Broken atm in the lobby. Mediocre buffet. Rude staff. Got old pastries at the coffeshop, waited an hour to be replaced. No lake view. Nothing here but smog. Never coming back. Required 3k deposit , could have been used to buy buko pie outside. Noise from barking of dogs nonstop early morning. Just horrible
Käännä
Majoituspaikan vastaus: We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address such issue and prevent any future occurrences. Here at Hotel Casiana & Events Center, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope to welcome you back again in the near future.
Anonyymi käyttäjä
Deluxe Twin -huone
Majoittunut 8. 2024
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 3.9.2024
Thank you Hotel Casiana! We love the heated pool. even on a rainy day we can manage to swim. 🤣 not just one but twice! 🤘🏻
Käännä
Majoituspaikan vastaus: Thank you for choosing Hotel Casiana & Events Center! We're pleased that you were able to take advantage of our outdoor heated pool. We look forward to seeing you again here at Tagaytay.