YEHS Hotel Sydney Harbour Suites arvostelua

Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your feedback.We appreciate your kind comments about our location. We would like to clarify that we actually have two lifts available, so waiting for 10 minutes is not typically the case. We apologize for any inconvenience you experienced during your stay and will ensure our lift service is monitored more closely to improve the experience for our guests.We’re glad to hear that overall, you had a positive stay with us and hope to welcome you back soon!Kind regards,BuddhiYEHS Hotel Sydney Harbour Suites

Majoituspaikan vastaus: Dear Mr. Shiu Ming Clarence,Thank you for taking the time to share your feedback following your stay at YEHS Hotel Sydney Harbour Suites. We are delighted to hear that you enjoyed our pool, spa, and sauna facilities, and we appreciate your positive comments regarding these amenities.We also value your feedback on the surroundings, cleanliness, and service provided during your stay. Please be assured that we will continue to work diligently to improve in these areas.We look forward to the opportunity of welcoming you back in the future.Kind regards,BuddhiYEHS Hotel Sydney Harbour Suites

Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations, and we take your comments seriously.Regarding the issues mentioned with the sink and gas range, we sincerely apologize for any inconvenience caused. However, we would like to clarify that our team always strives to address any maintenance requests as quickly as possible, and we regret if your specific requests were not fully resolved during your stay. We will be looking into these matters to ensure they are rectified for future guests.At YEHS Hotel Harbour Suites, we pride ourselves on providing high-quality service and a comfortable environment for all of our guests. We consistently receive positive feedback about our cleanliness and amenities, and we are disappointed to hear that we did not meet your expectations in these areas. Rest assured, cleanliness is a top priority for us, and we take all feedback seriously to continue improving.We hope you’ll consider giving us another opportunity in the future, as we believe we offer one of the best stays in Sydney. Should you decide to return, we are committed to providing you with an improved experience.Kind regards,BuddhiYEHS Hotel Harbour Suites

Majoituspaikan vastaus: Dear laoguo,Thank you for your feedback. We regret that your experience did not meet your expectations. Please be assured that your comments regarding the surroundings, amenities, cleanliness, and service will be reviewed for improvement.We hope to have the opportunity to welcome you again in the future.Kind regards,Buddhi YEHS Hotel Sydney Harbour Suites

Majoituspaikan vastaus: Dear Guest,Thank you for your feedback. We are glad you enjoyed our location and the coffee in the lobby. We apologize for the issues with cleanliness, lighting, and amenities, and we will address these with our team to improve the guest experience.We appreciate your input and hope to welcome you again for a more enjoyable stay.Kind regards,YEHS Hotel Sydney Harbour Suites

Majoituspaikan vastaus: Dear Guest,Thank you very much for your feedback. We are pleased to hear that you enjoyed our location, the comfort of the bed, and the service provided. Please accept our apologies for the water pressure issue; we will certainly look into this to improve the experience for future guests.We would be delighted to welcome you back and hope you’ll have the chance to enjoy the pool on your next visit.Kind regards,BuddhiYEHS Hotel Sydney Harbour Suites

Majoituspaikan vastaus: Dear Frank,Thank you for your wonderful review. We are delighted to hear that you enjoyed the spacious room and the convenience of our prime location near Darling Harbour and public transportation. Your kind words about our surroundings, amenities, cleanliness, and service are greatly appreciated.We look forward to welcoming you back to YEHS Hotel Sydney Harbour Suites for another enjoyable stay.Best regards,BuddhiYEHS Hotel Sydney Harbour Suites

Majoituspaikan vastaus: Dear Guest,Thank you for your feedback. We're glad to hear that you appreciated the service from our front desk staff. We take all guest comments seriously and will ensure our amenities are properly maintained moving forward.We hope to welcome you back for a more enjoyable experience.Warm regards,YEHS Hotel Sydney Harbour Suites

Majoituspaikan vastaus: Dear Eleison,Thank you for your review. We're sorry to hear that the facilities did not meet your expectations. While we strive to maintain the property and provide a comfortable stay, we understand that certain aspects may not have lived up to your experience.We appreciate your feedback regarding the renovation and will take it into consideration as we continue to improve our offerings. Our team is always working towards enhancing our guests' experiences, and we value your input.If you have any further concerns or suggestions, please feel free to reach out directly.Kind regards,BuddhiYEHS Hotel Sydney Harbour Suites

Majoituspaikan vastaus: Dear Guest,Thank you so much for your wonderful 5-star review! We're delighted to hear that you enjoyed your stay and found the room clean and tidy, with complete facilities. It’s also fantastic to know that our team provided warm and thoughtful service.We truly appreciate your kind words and look forward to welcoming you back to Yesh Hotel Sydney Harbour Suites in the future.Best regards,Yesh Hotel Sydney Harbour Suites Team

Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback. We're glad to hear that overall, you had a pleasant stay with us. We appreciate your comments about the room facilities, and we apologize for the inconvenience caused by the air conditioner vents and the slope near the door.We take all guest feedback seriously, and we’ll be looking into ways to address these concerns to ensure a more comfortable experience for future stays.Thank you again for your input, and we hope to have the opportunity to welcome you back soon.Best regards,Yesh Hotel Sydney Harbour Suites Team

Majoituspaikan vastaus: Dear Pun Shing,Thank you for sharing your feedback, and we sincerely apologize for the issues you experienced during your stay. We understand how frustrating it must have been to encounter delays with your room key and the inconvenience of not being able to use your room facilities.Please know that this was an unusual situation, and we worked quickly to ensure you were accommodated at one of our sister properties at no extra charge. We truly regret that this impacted your stay and appreciate your understanding.We value your feedback and will be reviewing this situation with our team to prevent any future occurrences. We hope to have the opportunity to welcome you back under better circumstances.Best regards,Yesh Hotel Sydney Harbour Suites Team

Majoituspaikan vastaus: Dear Murdo,Thank you for your kind review! We're thrilled to hear that you enjoyed our great location, spacious suite, and the helpful service from our cheerful staff. It’s also wonderful to know that the bed was comfortable for your stay.We appreciate your feedback regarding a potential refurbishment and will certainly take it into consideration as we continue to improve the guest experience. We're glad everything met your needs for your short visit, and we hope to welcome you back to Yesh Hotel Sydney Harbour Suites in the future.Best regards,Yesh Hotel Sydney Harbour Suites Team

Majoituspaikan vastaus: Dear Guest, Hoping you're doing well!Apologies for unfortunate experience upon staying in the hotel. We will trying our best to improve our services. Best Regards, Mark