Metro Apartments on Darling Harbour

The location is exceptionally good, right in the city centre and close to all attraction; only a short walk. The apartment is good for a family; there is no parking but you can get parking in nearby place.

We booked 2 rooms for a family of 7 (including 3 senior citizens) as one reservation. We were allocated rooms in 2 different floors. When asked to put in the same floor, we were bullied and abused by the front desk staff. We were goaded to go to Hyatt regency for better service. This clearly reflects very low self-esteem of the reception staff. We were forced into a single bed in one of the rooms to be in the same floor. Imagine 76 year old tall person sleeping on the single bed, which is scooted between sofas. I have been a frequent international traveller, visited many countries, but never experienced such a bad reception. Either the front office staff is disgruntled employees or not suitable for customer facing jobs. Vey poor experience. Can't recommend this place to anybody.

Really nice people working there and high points for cleanliness. The property itself is starting to show its age a bit. First apartment the AC didn't work. They were super happy to change us to an apartment where it worked well...but the shower dripped. No parking which is a bit of an issue. No restaurant or anything like that but good location and roomy. A lot of traffic noise. Probably wouldn't book it again but good staff and they've optimized the property they have.

Awesome location could not fault how close it was to everything. We had a deluxe apartment which had a great view but unfortunately the rooms are very old and need a refurb. The pull out sofa was old and springs falling out, the bathroom was old and had paint peeling off the bath. The room had a funny smell every time we came back into it, probably due to the very old aircondtioner.

The location was great, but there were no coffee options in the building.

Very run down. Constant loud noise from hot water system all night. Tv worked intermittently at best. Very noisy location. Balcony was not usable