Uima-altaalliset hotellit kohteessa Transmiera

"El Hotel Castilla Termal Solares tenía mucha expectativa alta, pero comparados con los otros hoteles de la misma cadena, el Burgo de Osma y Olmedo, que he ido se ve mucha diferencia en cuanto a mantenimiento y conservación e instalaciones como por ejemplo el de Olmedo tenía piscina termal exterior y más conservado.En resumen el Solares depende de la habitación que escojas por ejemplo una estándar, tiene tele muy pequeña y en Olmedo la misma categoría tenía mejor tele, y en general una superior igual tele pequeña y antigua que no tiene ni para poner Netflix.El desayuno muy bien igual que los otros.En fin mi valoración le daría 7/10."

"The appartment has a stunning view of the fields. It's very quiet and clean. The large king size bed is super comfortable. ensuite jacuzzi is wonderful. However it's completely isolated from the main hotel so we need to go outdoor for breakfast, restaurant and check out. It's a bit of huzzle because it rained heavily when we checked out. It's hard to manage all luggage, bin bag and umbrella at the same time. Although the appartment room rate is much higher than Hotel Spa Villa, we had less service and amenities. For example, housekeeping was not included so we need to throw our bin bag to the collection point outdoor by ourselves. Hence the Thermal pools are much smaller than Spa villa and was more crowed than a public pool especially during weekend when there were many families and kids. All kids liked to use the adult pools rather than their kid's pool! Not value for money. We requested pack breakfast at 7am on the check out day because we had early flight. One of the staff refused and said they had to follow the restaurant time table which are 8-11am. We asked another lady, Rachel, the next day and she was very kind and helpful, she communicated with the cafe and arranged pack breakfast with egg, coffee, water and fruits for us at 7am. Rachel is wonderful and the hotel need more staff like her who offered the best customer service."