Uima-altaalliset hotellit kohteessa Maresme

A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.

Fijn klein hotel, drie kleine zwembaden om af te koelen, goed ontbijt, prima kamer en goede ligging. Komen zeker terug!

Netjes hotel, mooie kamer, goede locatie, ik was er in juli, wat ik wel miste was een deken op het bed, er lag alleen een laken op het bed en in de kast ook geen deken te vinden. Aangegeven de volgende dag, je moet om een deken vragen bij de balie,vond dat apart, nu onnodig koud gehad, was niet nodig geweest. Het ontbijt was prima, je kan er ook naar de Spa voor 12 pp.

Etablissementvregroupement tout ce que nous attendions. Emplacement à 2 pas de la plage, et de la petite rue commerçante. Les buffets étaient bien achalandés, et bon (petit bémol pour les desserts, étant des gourmands). Personnel agréable, souriant, et réactif. Nous sommes ravis de notre séjour

My pillows stank of sweat I had to use a T-shirt as a case. Couldn’t get the safe to work, couldn’t get the phone to work. The pool was very cold, could have been heated. Positives, food was great, amenities for families is good. Nice pool bar which provided drinks and food. Also nice play area near the bar. receptionists could have been a bit more friendlier

Отель понравился, вкусная свежая еда в ресторане. Не очень понравилась сама Калелья.

The hotel was not bad, but it needs renovation. The greatest thing was breakfast, it was really good. Swimming pool area is also very nice, but it’s always very crowded with people and it’s hard to get a sun bed, people put towels on them and leave even though it’s not permitted.

J'ai été accueillie à 8h du matin par très aimable jeune femme , qui parlait Français, j'ai apprécié sa compréhension de me voir très fatiguée, et à pu me donner la chambre au 5e, au Soleil, au calme, plus tôt que le check in, je la remercie infiniment, j'ai été obligée de partir une nuit + tôt, pour un soucis familial, dommage, Merci aussi à la dame blonde qui faisait la chambre très propre , cordialement

Apartment hotel is quite aged , simple design and basic facilities that can accommodate the needs of a family, has little kitchen with fridge and to! Room just bed and small wardrobe, not luggage racks or other furniture. Bathroom was big enough and very simple ! But I think so appropriate for the receptionist guy who is professional and so polite to us for helping everything that we asked for , even thought checking out the timetable schedule for us when the airport bus to Barcelona airport to make sure we didn’t miss the bus! Thank you so much George ! Caring and patient person to be there to help the customers with their need ! Well done 👍

The location is good as it’s close to the beach and shops , staff in the hotel are lovely but the hotel itself is rundown. From the outside it’s gorgeous but the rooms need updated. We booked for 1 night 2 adults and a baby and were giving 2 single beds pushed together with a 3rd single bed against the wall - we struggled to get in the room with our suitcase and pram. Apart from the room being the downfall of our stay it is a lovely hotel.