Grand Hotel Sveti Vlas- All Seasons Fitness & Spa Hotel

All inclusive concept için sunulan olanaklarda, fiyat ve kalite performans açısından çok iyi. Özellikle restoran ekibi çok başarılı idi. Her gün ve her öğünde balık, karides, dana eti, tavuk eti ve çok geniş bir tatlı büfesi vardı. Gece boyunca da çok lezzetli yemekler vardı. Otelin manzarası ve özellikle havuz ve üst kattaki plaj güneşlenme alanı manzarası çok eşsiz güzellikte idi. Restoran personeli çok ilgili ve işini çok severek yapan insanlar. Temizlik personeli çok özenerek ve itinalı çalışıyordu. Özellikle restoran şefleri, garson hanımefendiler ve temizlik personeli hanımlar çok başarılı, ciddi ve çalışkan kişiler. Tatlılarda Fransız tatlıları ve İtalyan tatlıları çok lezzetli. Bazı Türk tatlıları da vardı ve çok özenerek yapılmıştı. Restoran şeflerine ve temizlik ekibine çok teşekkür ediyorum

I’m here right now staying at this hotel and quite frankly feel shocked . First of all this is not even close to a 5 star hotel. Service is terrible starting from the reception. They ask you to pay upon check in so they are sure you stay because after you see the 5 star room you would want to leave. No housekeeping service ! Very rude personal at the SPA reception. Paid for ultra all inclusive but you must pay for your espresso. SPA centre is simply a pathetic version of what a SPA centre should look like! I strongly DO NOT RECOMMEND this place. It is a waste of time and your hard earned money. Whomever says is an excellent place definitely have not seen what an excellent 5 star hotel is. In my opinion the main problem is that there is not enough staff hired to work to dave cost on salaries hence the awful experience. To me this is a pure example of bad business practices. You come once and never want to return a second time. During the time of your stay you feel frustrated and duped. Sorry. I don’t have a single good word to say about this place!

Какие пять звезд тут хоть на третью как нибудь потянуть.Жадность этих людей которые захватили часть помещений в этом здании а позиционируют себя хозяевами не знает границ.Задача здесь одна побольше содрать с людей денег.Была бы возможность они бы и за воздух брали оплату.

1 at a push, bar staff ensure you leave before closing time - in-fact this is not the most welcoming hotel anywhere- I hate to be so derogatory but in this case I’ll make an exception. I was told that the Bulgarian people were hap, smily people- not here

Этот отель самый ужасный из всех отелей, где я была. Особенно персонал,персонал на рецепшене,уборка номеров,пляж,на пляже туалет, лежаки,интернет,везде грязно,очень , Это не отель 5 звёзд, это просто сарай. Они не идут ни на одну просьбу. Непонятная Музыка на бассейне постоянно играющая. Парикмахерская на территории была последней каплей , а именно мастер,которая подстригла мужа ужасно сказать мало , не реагировала на замечания наши

This is NOT a 5 star hotel. Service is missing especially in the restaurant. They are very rude and do not speak English at all. They say they have 2 restaurants - but one is finger food placed on a table all day long, not very delicious or sanitary. Coffee from machine is free, and rest you have to pay. I had to ask for new glasses to the room and the cleaning lade came in and started washing old glasses in bathroom sink !!! . The buffet is not very good. Breakfast is good with a nice and accommodating chef, but rest feels like reheated food from lunch to dinner. Spa is very good with nice and very professional people. Also the gym is one of the best I have ever been to , hotel or not. Very good. All in all they seriously neet to step up service, and start acting like the 5 star hotel they claim to be.

Отель среднего качества, ресторан и обслуживающий персонал на "троечку". Понравился фитнес, залы просторные, все тренажеры новые. А вот СПА просто никакой. Половина замков в шкафчиках раздевалок не работают. Один хамам постоянно не работает - типа на уборке. 80% форсунок гидромассажа персонал почему-то выключает, видимо экономя электроэнергию. Девушка на рецепшене оказалась грубой и невоспитанной. В общем, деньги дерут по полной, а работать не хотят.