Mingshang Su Yue Hotel (Suzhou Taohua Wu Railway Station North Square Sujin Metro Station Store)

Staying in Mingcheng Suyue was such an excellent experience given the location which was very near to Suzhou tourist spot and railway station. It has many establishment ang restaurant near the area. And very accessible if you are riding Didi. Most of all, all their staff are so friendly, courteous and they even gave us an upgrade room with window plus additional 1 free bottled water which was such a delight to us customers. Super highly recommended and I will surely book to this hotel again if given the chance to go back again in Suzhou.

IIt was strange because when I first came to the hotel I was a bit concerned as no one showed me to my room or explain to me I would need a key card to operate the lift. However I think that could be because the girls were shy at speaking English, as when I was encouraged to add the hotels WeChat, they have provided incredible assistance, in giving advice on how to get to tourist attractions. Ms. Zhang at the front desk was especially amazing, helping me get a power bank which was delivered within 30 minutes after I requested it at 10 pm on a Sunday which was amazing. She also helped me resolve a mosquito problem, and nothing was too much trouble for her. She is a big reason my stay was so enjoyable. The location of the hotel is perfect very close to Sujin metro line which covers line 4 and 6, turning on to the main road there is a lovely place to eat when you turn to the right and there's also a lovely supermarket on the left/opposite (oth owners I made friends with, and talk to every time I passed). In the end I didn't want to leave Suzhou or this hotel. The only downsides were the I was above quite a busy road, and people with motorbikes seem to like to use the pavement which made it a life or death experience at times, but I love the city, and this is an ideal location to explore the area. Because I got rewards on trip.com the price per night was incredibly cheap, which equated to around 15 pounds a night, which was incredible considering the location. This is the best overall experience I have ever had of staying in any hotel, even if the mosquitoes did initially find me delicious.

Staff unfriendly do not support guests when guests need their help

Good overall

上一個酒店訂錯日期了，急急忙忙訂了這家，超預料的好，前台小姐姐給升級了高級大床房，有窗房間也大很多，住了2天，超級滿意，房間乾淨，隔音也正常，距離地鐵站也近，打車去景點也十來分鐘，下次來玩也住這裏

剛到蘇州，第一印象非常好酒店乾淨衞生，簡單風格，床墊很舒服，床品也很乾凈。前台小姐姐小鬱專業，温柔。我很喜歡蘇州這座城市。下次還來，還住這個酒店～