Greyhound Hotel

Well located Hotel within the centre of Carlshalton, room was a good size with 2 single beds bolted together making a large king size bed. En-suite was a nice size, room was well decorated, towels were big and fluffy. Bed was quite firm but each to their own. Staff were fantastic and very friendly, breakfast was freshly cooked and good quality. Hotel is part of a pub, but located behind so you don’t get disturbed and has good sized car park too. Very good experience and would recommend.

This is one of the most beautiful, comfortable rooms I have ever stayed in. Bay window rooms at the front have lovely view over the ponds (and there is double glazing, so reduced traffic noise). Nice coffee, controllable lighting and heat, good shower and a very comfortable bed. We were out in the evening, but had a hearty breakfast from welcoming staff.

The food was lovely and our waitress Molly was very friendly. She kept checking in with us and it was very easy to order drinks when needed. The pie was fantastic and was made on site rather than bought in. The beef burger was juicy and chips were well cooked.

Staff were excellent

Lovely pub in a great location across the ponds at Carshalton. The food was really tasty and above average for pub food. The decor was really nice and in keeping with the lovely old building. The room was very comfortable, love the fact we could open a window, the tea tray was great, bathroom with shampoo/conditioner etc. Bedding comfy and good quality. Staff were friendly and helpful too. Very clean. Only one very small negative was the lighting in the room. There were many lights which gave good ambient light but there was not a bright light over the mirror or near it to do make up for us ladies!

The room was functional if fairly basic. There was no fridge which would have been nice to keep bottles of water in etc. A bottle of water was supplied when we arrived but it was only replaced/refilled intermittently. I found the bath a little snug for my fuller figure but having a shower as well was ideal and it was very good. I forgot to mention when we left that the room door didn't always close properly and when room service had been in one day we returned to find the door hadn't been closed fully leaving the room insecure. As it was there was nothing amiss but it just shows a little lack of attention to detail. This was also the case when we arrived. We arrived a little early as we had a function to attend that afternoon and evening and knew we would be late returning. Having explained this to the very helpful lady on the reception desk she said we could leave our cases at reception and they would be taken up to our room for when we got back. On our return that evening it was a little disappointing to find this wasn’t done and our luggage was unattended where we had left it by the front desk. Whilst we aren’t by any means disabled my dodgy knees and other ailments meant it was a bit of a lug upstairs with our cases exacerbated by the lack of any lifts. The walls in the bathroom looked like they had been showered down and there were streak marks running down but in general I found the rooms to be clean. The mattress was comfortable but seemed a tad wider than the base which gave for an unusual feeling when rolling towards the edge. I have to say all of the staff were great, very friendly & generally helpful where needed.