Hotel Sato Conference & Spa Resort

Attached is what they call their double bed/queen bed. There's many other places nearby that are newer and have better services. Pick an alternative. Staff was unwilling to help and Trip.com was even worse at helping. Just do yourself a favor, book a different hotel and use a different booking service. Trip.com is not there when you need them most.

Beautiful view of the Adriatic, easy beach access, friendly staff.

Vorabinformation: Wir sind als Reisegruppe über den Veranstalter RSD-Reisen hier eingebucht worden und haben All Inclusive dazugebucht (Ich schreibe als noch Gast nach bereits 2 Tagen Aufenthalt) Die Leistung „All In“ bietet das Hotel normalerweise nicht an, so dass es extra für uns als Reisegruppe eine Ausnahmeregelung gibt und die Abläufe der Getränke Bestellung eine Katastrophe darstellt. Das Management bekommt es nicht geregelt uns die Getränke an den Tisch bringen zu lassen. Wir müssen uns in der 1. Etage des Hotels, im Konferenzraum, die gewünschten Getränke abholen und dürfen uns nun, nach langem Hin- und Her auch draußen mit an die Gastro Tische setzen. Das war so erst nicht vorgesehen. Wir „All In Gäste“ sollten unsere Getränke im Konferenzraum mit Bahnhofsatmosphäre verzehren…(s. Bilder) Eine Frechheit, wir fühlten uns wie eine 2. Klasse Gesellschaft. Das Personal ist sehr freundlich, hilfsbereit und zuvorkommend, doch leider ist die Führungsebene inkompetent besetzt und handelt nicht spontan: Für Gäste von insgesamt 4 Reisebussen steht ein einziger funktionierender Kaffeeautomat zur Verfügung, so dass es 50 Minuten gedauert hat, bis wir 2 Tassen Kaffee gezapft hatten. Der zweite Kaffeeautomat ist „Außer Betrieb“…und 200 Gäste vergnügen sich nun mit einem Automat‼️ Hier könnten z. B. Kaffeekannen gefüllt auf den Tisch gestellt werden. Zimmer sind sauber und ordentlich Lage des Hotels in Strandnähe Pool und Wellnessbereich sind sehr schön

In diesem Hotel lässt es sich absolut aushalten! Toller Wellnessbereich mit Meerblick, schickes Ambiente und überaus hilfsbereites Personal! Das Hotel liegt direkt an einem wunderschönen, langen Strandabschnitt in Sutamore. Die Gegend ist im Verhältnis zu Budva und Kotor eher ruhig. Besonders in der Hochsaison ist das Hotel daher zu empfehlen, da die Gegend nicht so überlaufen ist. Wir waren Ende September dort, weshalb es uns etwas zu ruhig war und nicht mehr alle Angebote vor Ort genutzt werden konnten. So hatten einige Shops in der Nähe schon zu und auch die Dachterrasse des Hotels war geschlossen. Zudem kann man Budva, Bar und Kotor eigentlich mit dem Bus super gut und günstig erreichen. Außerhalb der Saison wurde jedoch bei uns ein Bus einfach gestrichen, sodass man sich Ende September lieber einen Mietwagen leihen sollte bzw. sich auf die Kosten für die ein oder andere Taxifahrt einstellen muss, wenn man die Gegend erkunden möchte. Der größte Minuspunkt war für mich, dass das Frühstück nur bis 10:00 Uhr morgens und der Wellnessbereich nur von 9- 18 Uhr geöffnet war. Als jemand, der im Urlaub auch mal ausschlafen und sich richtig erholen möchte, hat dieser Umstand den Erholungswert für mich massiv eingeschränkt. Es gab ein großes Buffet mit leckerem einheimischen und klassischem Essen. Manchmal war es mangels Schildern jedoch schwierig zu identifizieren, um was es sich genau handelt. (Für Allergiker evtl. etwas schwierig). In den Hotelzimmern gab es Kleinigkeiten zu monieren. So hatten wir im Badezimmer nur eine einfachste Ausstattung mit sichtbaren Gebrauchsspuren, die man als deutscher Urlauber in einem 4 Sterne Hotel nicht gewohnt ist. Alles in allem war sowohl das Hotel als auch die Zimmer jedoch sehr sauber und gepflegt. Der Ausblick auf die Berge war wunderschön. Obwohl wir es nicht gebucht hatten, hatten wir zumindest ein kleines bisschen Meerblick. WLAN ging einigermaßen gut, war jedoch immer mal weg. Mein mobiles Netz hat sehr schlecht funktioniert. Fazit: Man kann das Hotel nicht mit deutschem Standart vergleichen, wir haben uns jedoch sehr sehr wohl gefühlt und fanden besonders das Ambiente, die Nähe zum Strand und den Wellnessbereich atemberaubend. Mit dem Personal ist eine Verständigung auf Englisch problemlos möglich. Wir waren sehr dankbar, dass das Personal uns in allen Angelegenheiten schnellstmöglich geholfen hat. Ob es die Organisation eines Mietwagens betroffen hat oder Fragen zum Rückflug beantwortet werden mussten- wir fühlten uns in guten Händen. Danke für die schöne Zeit!! An alle Urlauber: Das Hotel Sato ist eine Reise wert! Genießt es :)

I only had a very short time in Montenegro and wanted to experience a beach town and as I was flying in and out of Podgorica, Sutomore was one of my few options. I really did anguish about which hotel to choose - Porto Sole was half the price of this property, but several reviewers complained about sewerage smells in the rooms which was enough to deter me. Another big advantage of Sato is that they have their own section of beach. Yes, it's also extremely crowded, but the sunbed and umbrella is included in the room tariff. I left it quite late booking and there were only sea-view rooms available for quite a bit more than I wanted to pay (almost double what I paid in central Podgorica) It turned out to be a pretty fantastic room with an awesome wrap-around balcony overlooking the ocean and busy street below. I had been in contact with the hotel over email earlier, and they were very helpful in answering my pre-sales questions. Arriving on the train from Podgorica (which was an experience in itself) the hotel is easy to find being the tallest building in the village. The checkin process was efficient although they do require you leave your passport with them so they can enter the details. It's totally OK to request it back later. As mentioned, the views from the room were top notch. The staff came up with a fruit plate, albeit a little limp looking and a bottle of water. Regardless, it was a nice gesture. Also unlike Porto Sole, the windows and doors of the room felt of decent quality and did an OK job of muffling the constant noise from the town below. The designers of the room did miss their course in fluid dynamics though as the AC unit cooled only the entrance hall while leaving the main part of the guest room quite warm. Access to the beach as mentioned is included, and was fairly crowded but looked less crowded than the other paid beaches either side. I think there was the option to order food/drinks to your sun lounger but no staff ever came over to offer. It was a MUCH better experience to get up early the next day (7am) and go for a morning swim without the crowds. The breakfast was OK. Better than the other hotel I stayed at in Podgorica, but far below standards of a good Scandic or Radisson breakfast. At least there was coffee here. All the staff had pilot/captain uniforms on which was kind of cute. Now onto the not so great aspects. Avoid the sky lounge! This is located on the top floor, and has some cozy outdoor seating with a nice view (not much different from my room balcony though).. The women working the bar was totally uninterested in her job - it took her 15 minutes to come over with the menu, and the drinks are extremely overpriced compared to what you get on the street. I ordered a Pina Colada which cost 10euros, took an age to arrive .. and when it did, was tiny. I felt severely ripped off and would recommend people go to look at the view, but buy your drinks elsewhere. The room itself was functional. A reasonabl

The very best manager of all coast of Montenegro is Mister Miro. We had a wonderfully dinner in restaurant of hotel Sato and he makes this night a night to remember. Great special meal by great chef Stefan was also something that we will remember.

First of all I must say that on the outside this hotel is very attractive (compared to other hotels in the area). Private parking is very usefull, otherwise it would be quiet a hassle finding a free spot to park and the corner balcony we had was huge with great sea view. However, there were some big negatives as well: 1) Food: pretty average and after couple days it became repetitive. Very poor dessert section. 2) Dinning area: often there would be shortage of glasses for juice in the morning. Staff was not well organised-plates were not taken off the table very often and sometimes we had to clean and make the table for ourselves, since there was only one person doing all the work for every single table. No one was offering drinks at dinner so only option was water if you got the glass soon enough. 3) Room: we had a reservation for two rooms! At the arrival they said our only option is to stay together in one bigger room (2 were sleeping on the bed and 2 on sofa)...in exchange we got free parking and free dinner for the time of stay. We were told one room was under maintenance, so we didn't have a choice. 4) Beach: there was an app where you were supposed to make a reservation for sunbed set on hotels private beach. We made reservation for 4 sunbeds a day before and at the arrival there was not a single spot free. 5) Noise: there is live music and partys on the beach in bunch of different places. I didn't know which one to listen to and they were all very loud. At 1am the music was shut down. Also there is main road Jadranka behind the hotel with a lot of traffic during the day and night. Above that road is also railway station. (Note that we were there in the begining of august when there is also a lot of people visiting the city). The noise was too much for us so we decided to leave early. This is enirely my personal opinion and experiance. Someone may enjoy that, but since we came on vacation to relax that was not the right spot for us. Pool area is very nice. Great sea view, quiet during the day and we always found a free spot. Hotel also has a nice gym and the staff is very nice and friendly.

Hotel is amazing, i have never felt so comfortable and relaxed. It has everything you need and it is fantastic hospitality. All recommendations if you want to spend a great time in Montengrian seaside.

Location: For Sutomore, the hotel has a reasonably good location. Located literally on the beach, near a promenade. Many shops and restaurants are nearby. The only drawback is that the building is hanging over the road, but is Montenegro this is quite common. Hotel: the hotel itself is a new building, well maintained. It has a small pool, but we have not used it, prefer the beach. The hotel has its own secure parking. The rooms are standard size. Clean. The only negative I can mention is that the showers are made in a way that the water is overflowing the trays, the design is wrong. Food: We found the food to be very good at the hotel. Every day you can try new dishes, local and international. Everything is fresh. The coffee is also very good. They have a new machine. Beach: Pebbled. Private beach, thank goodness. This is a huge bonus. There are days when the water is as clean as tears. However, when windy the rubbish is coming from the sea, and no one can swim. These are the specifics of the place, nothing can be done. Service: We found service to be very good. The reception ladies: Violeta, Andjela, Natasa are friendly, understanding and accommodating. The Manager, Irene, took into consideration our needs, providing us with the better room. We are very happy to have stayed in Sato, it was a great holiday. I would recommend.