Crown Hotel Surry Hills

Staff are very friendly and helpful. Check-in and check-out was quick and seamless. Room was spotless. One of the cleanest hotels I've ever been in and extra touches such as waters in the mini Fridge and communal kitchen with juices and cereal go a long way to making this pub accommodation, a boutique Sydney stay. The hot water needs some serious work which no doubt was in the works

We stayed here for 4 nights in May 2022 and what a calamity of an experience. It even begun before we landed in Sydney with them cancelling our booking due to a water leak in the room they allocated to us. After trying to find alternative accommodation at the last minute we were then advised all was OK. The greeting when we arrived was good and we were shown our room located directly behind the communal kitchen (room 1). Apparently they supplied a continental breakfast each morning with bakery items, cereals, orange juice, coffee but you wouldn't know it because only on one morning of the four we were there we were greeted with leftover crumbs or one lonely croissant. On one morning there was even no milk, coffee or orange juice at all. This place does not have a manned reception which I have no issue with but each time we went downstairs to the bar to ask a question we were treated with distain from the girls working there. The room was spacey but just really poor hygiene and basic....very basic. Then to top it off on our final night the vanity in the bathroom fell off the wall and onto me throwing out all our toiletries and leaving me with a heavy bang on the head. They couldn't fix the problem and instead arranged alternate accommodation at another hotel so we had to pack up our bags and relocate unexpectedly. By the time we got to the other hotel it was 11:15pm and we had to leave the following morning. They didn't even offer us any compensation or at the very least a breakfast voucher considering we had only managed to get something to eat on 1 of the 4 mornings we were there. Just really poor service with little regard to how it impacted us. NEVER AGAIN.

Great pub - great location what an amazing pub, great and very friendly staff, drinks cheaper than most other places around, food was excellent. There is a breakfast room where you can make your own tea/coffee cereal. Free drink when booked accommodation and 10% off food. The place had a really good feel and vibe. Rooms were excellent. Great location plenty stores, restaurants around pub. Definitely highly recommend.