BreakFree Acapulco

BreakFree Acapulco arvostelua

BreakFree Acapulco

2 Thornton St, Surfers Paradise, Queensland, 4217, AustraliaNäytä hotellin tiedot
BreakFree Acapulco
BreakFree AcapulcoBreakFree AcapulcoBreakFree Acapulco
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

7.9/10
Hyvä
22 arvostelu
Vahvistetut arvostelut
Sijainti7.9
Mukavuudet7.9
Palvelu7.9
Puhtaus7.9
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(22)
Positiiviset arviot(20)
Arvostelut valokuvien/videon kera(4)
Kielteisiä arvosteluja(2)
Jenni
Majoittunut 3. 2025
Perhe
6.0/10
Lähetetty 25.4.2025
Great location across from surf club and beach. Short walk to beach. Easy parking off-site. Kitchen very well equiped for stay. No outdoor area was available, No cable working. Only 1 lift functioning. None of these were communicated before arrival or even upon checkin. Ocean view is not ocean view for the room provided. More like ocean glimpses/partial oven view. It is not accurately described or needs better explanation. Air conditioning is only in lounge space, bedrooms get very warm, can imagine quite hot in Summer months.
Käännä
Deb
Majoittunut 3. 2025
Muu
10/10
Ylivertainen
Lähetetty 14.4.2025
Amazing apartment
Käännä
Sarah
Majoittunut 10. 2022
Muu
10/10
Ylivertainen
Lähetetty 15.11.2022
Fabulous location, beautiful views. We stayed in a two bedroom appt on the 13th floor (about half way up), and were stunned by the most wonderful view over the beach and straight out across the ocean. We got to watch the moon rise each night, and the sun rise each morning. The kids had such a great time with the offerings of both the inside and outside pools, and their respective spas, plus a tennis court and a gym. That's when they weren't just walking across the road to the well patrolled beach! This is a great property in a fantastic position, with a grocery store at the end of the road and the tram stop just a couple of minutes walk away. All of the staff we encountered were friendly and helpful. I give it 5 stars!
Käännä
Balitrip2019
Majoittunut 6. 2024
Perhe
10/10
Ylivertainen
Lähetetty 2.7.2024
The location was perfect. Apartment very spacious and clean. The view from balconies were amazing. Staff were lovely. A stroll across the road to beach. Amenities were clean and comfortable. Will definitely be staying here again, can’t recommend this place high enough.
Käännä
Majoituspaikan vastaus: Dear Michelle, We very much appreciate your comments regarding your stay at the BreakFree Acapulco Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kylie Batt Manager
Deborah
Majoittunut 2. 2024
Perhe
10/10
Ylivertainen
Lähetetty 26.3.2024
The apartment had everything we needed for our stay. Loved the pool and being close to the beach. We had a hire car and great In between location for all the sights and activities. Apartment was very clean.
Käännä
Sala
Majoittunut 1. 2024
Muu
10/10
Ylivertainen
Lähetetty 12.2.2024
My stay at BreakFree Acapulco was amazing. The property and the suites, surrounding areas were impeccable. The size of the unit the wrap around balcony with ocean view was incredible. I will definitely recommend this property to my family and friends..
Käännä
Jan S
Majoittunut 3. 2024
Perhe
8.0/10
Erittäin hyvä
Lähetetty 21.4.2024
Love this property! We have stayed here most years since 2012. The location is 5*, the apartments are spacious and clean. Many have been updated over the years, and are very comfortable. Most apartments have ocean views, particularly from level 6 and up. Full kitchens, great pools and outdoor BBQ areas, and of course the Northcliffe surf club over the road. Easy walk to Surfers, and light rail at the end of the street to go further afield.
Käännä
Majoituspaikan vastaus: Dear Jan, We very much appreciate your comments regarding your stay at the BreakFree Acapulco Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kylie Batt
Jennifer F
Majoittunut 3. 2024
Perhe
10/10
Ylivertainen
Lähetetty 3.4.2024
It was a pleasure to stay with Acapulco. They had good old fashioned service which was a pleasant change from staying with private Airbnb owners that think they are doing you the favour by letting their unit to you. It was a very professional experience and they had a nice personalised thoughtful touch in leaving Easter Eggs by the door on Easter.
Käännä
Majoituspaikan vastaus: Dear Jenny, We very much appreciate your comments regarding your stay at the BreakFree Acapulco Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kylie Batt Manager
KoPro M
Majoittunut 2. 2024
Matkustus ystävien kanssa
8.0/10
Erittäin hyvä
Lähetetty 1.3.2024
Hotel was older but well looked after. My only complaint is the lack of air-conditioning and ceiling fans. 1 air conditioner for a 2 bedroom suite isn't enough, especially with only 1 ceiling fan too. Plus the halls and elevator needed some kind of air as well.
Käännä
Majoituspaikan vastaus: Dear Guest, We are pleased to hear that you enjoyed your stay with us & look forward to welcoming you back in the future. Sincerely, Kylie Batt
Freedom56673942650
Majoittunut 1. 2024
Matkustus ystävien kanssa
10/10
Ylivertainen
Lähetetty 20.2.2024
Great location, clean, well maintained, excellent staff. Rooms are quite a good size. Nice partial view of the ocean. Right across from the surf club. Only one criticism, not enough teabag variety, only one. Liked the Perrier water in the fridge, complimentary. Aircon worked fine as did the ceiling fans. TV easy to use.
Käännä
Majoituspaikan vastaus: Good Morning, Thank you for your lovely review. We are pleased to hear that you enjoyed your stay & we look forward to welcoming you back in the near future. Kind Regards Kylie Batt
Vieraskäyttäjä
Majoittunut 11. 2023
Muu
4.0/10
Lähetetty 11.12.2023
Location was perfect. Value for money for our particular apartment compared to other family members staying at the same time was well below average! Our apartment was clean however VERY outdated and in desperatew need of a renovation ( looked like ti had never been renovated since its initial construction 40 years ago ). Be carfeul how you koo as this very much dictates what quality of room you end up with. Booking online is not clear nor concise regarding what type of beach view you get. I was annoyed to pay the same for other apartments which i would rate 10/10 for quality when mine was 1/10.. On site parking was managed sloppy. i didnt like the fact we had to empty our own rubbish either from the room when we left. Bedding was inadequte, ceiling fans were too noisy to turn on, needed air con in the bedroom not just in the lounge area. Just not value for money AT ALL!!!! Very disappointing!!!!
Käännä
Vieraskäyttäjä
Majoittunut 2. 2024
Muu
2.0/10
Lähetetty 1.3.2024
I booked a 1 bedroom ocean view unit. When we got there we were on the 2nd level with a view of the surf club and other buildings. We had to urgently go to a function so couldn't complain straight away. When we did the hotel said they were fully booked and could not offer another room. I sent several emails in the days/weeks following to the hotel with nil replied. Very disappointed and we paid extra for the ocean view we did not get. I at least expected a reply but just got "crickets"....
Käännä
Majoituspaikan vastaus: Dear Michael, Thank you for taking the time to tell us about your experience at the BreakFree Acapulco Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Since receiving your review, I have looked back to find the correspondence that you mention & unfortunately we have not received anything. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kylie Batt Manager
Vieraskäyttäjä
Majoittunut 10. 2023
Muu
8.0/10
Erittäin hyvä
Lähetetty 19.11.2023
Excellent stay. Next to beach. Staff friendly and helpful at reception. Only negative is construction across the road. Please note only limited reception hours. But do have safe for after hours. Would stay again
Käännä
Vieraskäyttäjä
Majoittunut 2. 2024
Muu
8.0/10
Erittäin hyvä
Lähetetty 1.3.2024
Great location , parking is always an issue, comfortable bed,good size unit, close to good takeaway and surf club. Light rail at the end of the street. Generally a good place to stay, interested to see the renovations.
Käännä
Majoituspaikan vastaus: Dear Guest, We very much appreciate your comments regarding your stay at the BreakFree Acapulco Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kylie Batt Manager
Vieraskäyttäjä
Majoittunut 8. 2023
Muu
10/10
Ylivertainen
Lähetetty 10.9.2023
I recommend these apartments for family holidays. Very relaxing stay. Lovely outlook from our apartment with light sunny balcony. Very nice decor in my apartment and comfortable beds. We watched sunrise over the ocean from our balcony and was spectacular.
Käännä