Surfers Paradise Luxury Apartments by Holiday Paradise arvostelua

Firstly, location, check-in and facilities were all great. Easy to navigate, great communication and the assistant in the office (physical) was helpful and easy to deal with. Inside the apartment: couch was broken, coffee machine was broken, there were no dishwasher tablets to wash dishes. There was mould behind all curtains and in the corners of all areas of the apartment. The cleaners had randomly left behind sheets and towels when they left the apartment. There was no plug for the bath (however I requested one and it was brought up that day). Such a mixed review because we paid $1500 for 4 nights, which I think is an average price so I wasn't expecting 5 stars. View, location and service was actually really great. I think the communication was outstanding, actually, but the apartment itself I think has not been managed well in terms of facilities and cleanliness.