BreakFree Cosmopolitan

This place is NOT what they advertise online. See attached photos. This place was disgusting and dirty. spare bed was flimsy, mould within the bathroom, the whole level stank like rubbish, NO customer service would assist, still will not contact me back 3 weeks after complaint was raised. Think twice about spending your money here.

Stayed many times over the years and never had a problem till this stay. The room was terrible. It was dirty. The bathroom mouldy. The lounge torn and a window held with tape. The shower was covered in mould and lime scale. Very disappointed this time round.

Location was the key - great rooms could have better pillows thou 😉

Wonderful location in the heart of Surfers. This is an excellent choice if you enjoy being in the middle of everything. Hundreds of things to do and places to eat one minute away. Good size unit in good condition. If you book a normal unit it may not be so well renovated. We booked an "ecexutive" unit which means a renovated unit. Each unit is individually owed and different. Good quality body lotion, etc. Washer and drier worked well. Not stingy with supplies. Lovely staff.

Very good location, nice pool. Everything is walking distance and the public transport is right there- easy to use.

The apartment was dirty, the vents full of dust to the point of the dust clinging to the ceilings, I told reception staff and they said they will send a cleaner the next day but nothing happened, dirty bathroom, mould on the ceilings, there was even a bucket under the laundry sink to catch the water from the leaking pipes that I had to empty in the middle of the night, if you want a relaxing holiday don't stay here, there's a nightclub across the Rd that seems to go everyday until the early hours even during the week, on the plus side the air-con worked well and the bed was comfortable and dishwasher was handy, staff were friendly.