Sheraton Surabaya Hotel & Towers arvostelua

Hotel is grand and room is big and spacious.  Staff are really friendly and helpful. Will definitely go back again

客房感覺可以

Everything wonderful and I had a great stay. Would be even better if there’s a dehumidifier in room.

New room renovated Luas n bersih Manager duty nya respon cpt menanggapi keluhan customer 👍🏻

Great location for foodies. Hotel is linked to very huge shopping mall with plethora of restaurants and cafes serving myriad of good food at very reasonable prices. Also lots of shops selling wide variety of items

hospitality is really good, the room alsonnice, i love the food there

設施：不錯 衞生：不錯 環境：不錯

- hotel di pusat kota - dekat dengan mall - staff ramah - view bagus - lobby luas - kamar bersih

Biasanya hotel bintang 5 terkenal dg staffnya yg ramah, hr pertama ke2 oke, hr trkahir bertemu dg staff diresto yg sombong skali..keselnya sampe skg..

酒店在於商場旁邊，上邊有大型商場，大部份名店食肆都在這旁邊，本身酒店環境設施各樣齊全，有時間還可以享受泳池。

Mantap!! 👍👍👍👍 Pelayanannya benar2 bintang 5.. Lokasi yg sangat strategis.. Breakfast nya enak2..

Was suggested to upgrade to junior suite by a very pleasant lady at the front desk. I decided to go ahead with the suggestion, which was so worth it . The junior suite grants access to the executive lounge. Upon reaching there , I was served by an extremely welcoming , warm and friendly chef name Alfred. He takes the time to really introduce the dishes with so much passion and warmth . He ensure that I was well taken care of. Had an extremely pleasant time at Sheraton thanks to him. His service is one of the reason which makes Sheraton the top choice for subsequent stays whenever in Surabaya ( not to mention the delicious Rawon that both the executive lounge and lobby restaurant serve) The other staff at the hotel are really friendly , always greeting customers with a smile. The amenities provided at the hotel are really sufficient too

有年份的酒店，設備維護的都挺好的，衹是第一天入住房間裏面有蚊子，比較討厭

とても良かったです！朝ごはんが最高でした。ワッフル含め、デザートが特に美味しかったです。バーも色々な種類のお酒があり楽しめました。