Shangri-la Surabaya arvostelua

第二次入住。設施稍微舊一些，服務一如既往的優秀。門口安保嚴格，每一個服務人員都和你熱情的打招呼。房間每日清理。早餐很贊。周邊有一個高檔購物中心，裏面有中餐館，有一個美食街。購物，吃飯都很方便。

All good. we.are satisfied. We will definitely stay here on our next business trip. Thank you. keep improve. 👍

Hotel is good, but a little bit old.

設施陳舊早餐一般

整體房間和設施都滿意，唯一美中不足就係星期一酒店楼下香宮係休息，如果要食中餐就要出外，当然可以選擇其他，例如日本料理。

整體來説可以的，就是有些年代了。工作人員服務態度很好。

Good service Nice ambience Will come back

服務還不錯

服務好早餐好

This located in very nice location , accessible to highway easily and their cosy environment, pleasant place for business travellers, their staffs are friendly and knowledgeable

房間設施相對老了點，其他都不錯👍

酒店裝修和用料都非常考究，值得推薦，全五星好評。

mantap

The staff in the horizon club were excellent, in particular, Sania was always ready to greet us with a smile and help with our queries. It was a great atmosphere in the horizon club. Breakfast was varied and enjoyable and the hotel has extensive facilities. The pool was not busy and our children really enjoyed it. As others have noted the hotel is dated in places, but staff work hard to keep it maintained. We did have an issue with one of the pillows in our room which was brown due to staining, it wasn’t ideal, we asked for a replacement but the room service put 2 pillow cases on instead. Would definitely stay here again.