Tiara Beach - All Inclusive

We were moved into this hotel at late notice and it was the worst possible move. When we arrived we were presented with a brown paper bag that contained some stale bread, some salami and some bottled water, the food was inedible! We checked into our room and went straight to bed after a long delay. We went to breakfast on first morning and the food on display was off the worst quality I could imagine, I ate porridge for the entire holiday! Lunch and Dinner were no better, tough cold meat (mostly pork) so tasteless that we ate out every night which considering we were all inclusive we weren't expecting to do. The surrounding area was derelict, most either closed for season or closed for a long time! I have mobility issues so to be so far away from the resort centre made us feel very isolated. There was supposed to be a shuttle bus from the hotel that could take us to Sunny Beach but we were advised this had stopped the week before we arrived so we had to pay for private taxis too and from the centre twice daily. The pool was dirty and in the time we were there I didn't see it cleaned properly, I could see dirt on pool floor from the balcony. To make things worse, after a few days the hotel then started collecting the sunbeds and the parasols to be stored away! I understand we visited towards the end of the season but this hotel was in no state to receive guests. The staff were mostly unfriendly and unhelpful, one told us they were having a party as soon as us and the other current guests left. There was absolutely no night time entertainment and very little daytime, felt sorry for the couple of kids that were there. On the last night we were actually denied shorts from the bar (the staff appeared to be saving it for their end of season party). Small shout out to Sabina the cleaner who cleaned our room daily and kept us in clean towels, bed made etc. In summary, the standards at this hotel are way below anything I have experienced. How they are claiming it is 4 star I cannot understand, I would not return here if it was free!

Hotel ok , food not good , needed Music or entertainment in the bar met some lovely people especially the gentleman we named tattoos , would like you to get in touch want your book of poetry f/b Susan Campbell leek staffs send friend request if you read this .

Never again nothing to do no music or evening entertainment not even any background music. Miserable Bar Men the two males in particular were so miserable and clearly disliked the guests asking for a drink which is what we actually paid for. Although the Hotel was practically empty look at the view from my balcony attached I would never set foot in or near this hotel or resort again.

Lovely clean hotel and most of the staff are pleasant. However the food is disgusting. Everything is luke warm covered in grease and herbs and full garlic. It is really haed to find something decent, even the salads are swimming in oil. Almost everyone are complaining and quite a few have been ill.

Well I have just got home after a week in this hotel where to start the hotel was smelly cleaners come in every day to change the towels and they smelt of smoke. Some Staff was helpful and others was not so food was terrible pork most nights witch is not good if you can not eat pork . fish that was dry every day and cold Trips we did was great quad biking was good wish it was a little longer but saying that the driver that took us was very helpful and went out of is way to show us the old town of nutabar and where to get the bus the bus is only 2 lev one way. There is a little train that go up and down that was 6 levs one way and we paid 20 lev for the horse and cart. Bulgaria Is a lovely place but needs some work. The beach is amazing with a lot of water sports that is good for all ages 😀. I just don't think Bulgaria is for me

Would not recommend this hotel staff were so rude apart from one or 2 there was 13 of us half of us got a bug or food poisoning from hotel so had to miss my flight home to stay an extra 2 nights the food wasn't impressive would not return was only talking in lobby at 12 was told if we didn't go to our rooms we be escorted we weren't even loud the entertainment wasn't good