Kuban Resort & Aquapark - All Inclusive

Hotel Kuban położony jest w samym sercu Bułgarii,przy Promenadzie ,blisko do plaży i to jedyny plus jeśli chodzi o pobyt w hotelu .Jedzenia fakt bardzo dużo ....jednakże widać że różnie z ich świeżością,widać że często jedzenie było odgrzewane,nieświeże.Po przyjeździe podczas zakwaterowania spotkaliśmy się z bardzo nie miłą obsługą hotelową.W hotelu byliśmy bardzo wczesnym rankiem,dostaliśmy bransoletki i przydzielono nam numery pokoju ( zakwaterowanie miało być o godz 14).Poinformowano nas że śniadanie się nie należy i okey ...mieliśmy dostać obiad ...niestety zrobił się problem do tego stopnia ,iż interweniowało nasze biuro podróży TUi...Obsługa przy tym była bardzo opryskliwa i ironiczna.Panie od sprzątania pokoi podczas naszego pobytu ograniczały się TYLKO do wymiany ręczników i ewentualnie zostawiły pościel na wymianę jeżeli już poprosiliśmy o nią.Pokoje generalnie z PRL-u ,stara ,brudna wykładzina ,stare tapety ,stare,brudne łóżko ,zła wentylacja w łazience,dużo mrówek w pokoju !! Generalnie wakacje w Bułgarii piękne ...ale napewno nie powrócimy do hotelu Kuban ani nie polecimy naszym znajomym .

our party of 9 booked to go here in the summer after being told its wheelchair friendly only to find out that it is in fact not! so with 5 weeks before departure we had to book another hotel, i cant say much on the hotel as we didn't go but just wanted to warn people with a disabled family member not to go ( they also told us the lifts break often so be careful if your on a high floor)

I would strongly advise considering other options before booking this hotel. My experience with the food was disappointing, as it felt repetitive and lacked freshness. For instance, leftover pork was repurposed into soup over a couple of days, which wasn't very appealing. Additionally, I found the staff to be unhelpful, and the management could use improvements. The rooms felt outdated, and there were issues with the lift not working consistently. With so many other great hotels available in Sunny Beach, I recommend checking reviews to find a better fit for your stay.

Jedzenie Monotonne i nie zjadliwe jedynie frytki , sniadania i kolacja madakra. strefa cukiernicza nikt prawie tego nie brał, sztuczne i bez smaku. Mrowki w pokojach . Hałas nam nie przeszkadzał. Jedynie przekąski przy basenie były ok. Nie polecam. Prawie wogole Animacji nie było. Drinki bez smakowo nijakie.

The staff are extremely rude,myself and other members of family in a different room found insects crawling in our bed and there was nothing they would do,staff in the food hall are horribly rude,not just due to language barrier most are nice but majority not,reception is not very helpful about any issues that arise on ur stay,the hotel is in a very good location but not worth the money

On arrival the reception staff were polite and friendly. Through my stay. I found that the WiFi was rubbish what with My room being in the 15th floor. The lifts were dangerous. They close too quickly and doesn't re open straight way so ur squashed in-between the doors. The lift broke down a few times. The meals in the canteen had a lot of choice but not at its best. The food was not heated to the correct temputure although there was a microwave to heat up the food. The snack bar was ok. It mostly had sweet treats. The ice cream was just lightly flavoured slosh. Not ice cream at all. Some of the restaurant staff were rude. It's not a language barrier as some smiled and gestured to communicate. The rooms were very basic but you pay for what you get I suppose. Needs re wiring and a lick of paint or too wouldn't go amiss. I was pleased that they let me stay in my room for longer free of charge because I had a night flight. They provide us rolls, sandwiches, fruit and water which was nice. I'm not sure if I would go to that hotel again. I'd like to try others. I loved the location because it was right at the beginning of the strip. Things were a bit pricey.