Sunderland City Centre

Staff are really friendly both trips I've had here. The food is really awful, there's been huge cost cutting on ingredients, I wished I'd got a Greg's bacon sarnie instead and saved money tbh. Amazingly the thermostat in the room/heating only works from late evening; I was pretty ill while away so some heating would have been nice especially in January. The room wasn't cleaned after I asked which was a bit irritating, and I had to wander around to find someone to ask - pretty nifty tactic insisting guests ask for a clean but not having a manned reception. It's cheap, but I'll be looking for other places to stay. Not the staffs fault really - poor quality food, policy decisions on heating and cleaning resourcing to save cash. I might try another premier inn elsewhere to see if this is standard or this particular hotel wasn't good, but my visits here have genuinely put me off the brand.

Visited Sunderland to see a show at the Empire Stadium, hotel very handy and a few minutes walk away from the theatre. We arrived by train and the hotel was around a 10minute walk away. Staff friendly, room clean. We paid extra for breakfast which was good which plenty of options.

This hotel is ideal for a visit to Sunderland Theatre as it’s only approximately a minute walk to the theatre. I found the hotel from my experience was what I’ve come to expect from Premier clean, restful and courteous staff. We only went basically for the theatre so didn’t really explore the city but did find a couple of good pubs.