Novotel Bogor Golf Resort & Convention Center arvostelua

Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at Novotel Bogor.We are delighted to hear that you appreciated the peaceful and green environment our resort offers. Our natural surroundings are indeed one of the highlights we are proud of, and we’re glad you enjoyed them.We also acknowledge your comment regarding the condition of the room. Please accept our apologies for any inconvenience caused. We recognize that some of our rooms are in need of refurbishment, and I want to assure you that we are actively working on upgrading our facilities to better meet the expectations of our valued guests.Your input is truly appreciated and helps us to continue improving. We hope to have the pleasure of welcoming you back in the near future with a more refreshed experience.Warm regards,Scott WonGeneral ManagerNovotel Bogor Golf Resort & Convention Center

Majoituspaikan vastaus: Dear Khaled Sindi,Warm greetings from Novotel Bogor Golf Resort & Convention Center.Thank you so much for your kind words. We’re delighted to hear that you had a great stay and that our team’s warm hospitality made a positive impression on you. Your appreciation means a lot to us and will surely motivate our staff to continue delivering excellent service.We look forward to welcoming you back for another wonderful experience in the near future.Warm regards,Scott WonGeneral ManagerNovotel Bogor Golf Resort & Convention Center

Majoituspaikan vastaus: Dear Valued Guest,Warm greetings from Novotel Bogor Golf Resort & Convention Center.First and foremost, please accept our deepest apologies for the experience you encountered during your stay. We are truly sorry to learn about the cleanliness issues, broken facilities, and the inconvenience caused by the malfunctioning bathroom door, hot water, and refrigerator. We fully understand how frustrating and disappointing this must have been, especially considering your expectations and the value of the room booked.Please be assured that your feedback has been shared with our housekeeping and engineering teams for immediate follow-up. We will take corrective actions to ensure that such incidents do not occur again, particularly in maintaining our rooms and ensuring the safety and comfort of all guests.Once again, we sincerely apologize for not meeting your expectations and for the inconvenience caused. We truly value your input as it helps us improve, and we hope there might be an opportunity in the future for us to regain your trust and provide the level of service you rightfully deserve.Warm regards,Scott WonGeneral ManagerNovotel Bogor Golf Resort & Convention Center

Majoituspaikan vastaus: Dear Mr. Xiongmaopapao,Warm greetings from Novotel Bogor Golf Resort & Convention Center,Thank you for taking the time to share your experience with us. We’re pleased to know that you appreciated the comfort of our environment and found the service satisfactory.However, we sincerely regret to hear that some aspects of the facilities and room condition did not meet your expectations. Please accept our apologies for the inconvenience caused by the outdated sliding door, the condition of the bathroom, and the bath towels. We also take note of your comments regarding overall cleanliness.Your valuable feedback has been shared with the relevant teams for immediate attention and as a priority for our ongoing improvement efforts. Providing a comfortable and pleasant stay for our guests is our top priority, and we are committed to enhancing our facilities and services.We truly hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,Scott WonGeneral ManagerNovotel Bogor Golf Resort & Convention Center

Majoituspaikan vastaus: Tamu yang terhormat,Terima kasih banyak atas ulasan positifnya. Kami sangat senang mengetahui bahwa Anda dan keluarga menikmati suasana asri serta kenyamanan selama staycation di Novotel Bogor.Merupakan kebahagiaan bagi kami bisa menjadi bagian dari momen liburan Anda. Terima kasih juga atas rekomendasinya—kami sangat menghargainya.Kami menantikan kunjungan Anda berikutnya untuk pengalaman yang tak kalah menyenangkan.Salam hangat,Scott WonGeneral Manager

Majoituspaikan vastaus: Yth. Ibu Melissa,Terima kasih atas ulasan positifnya! Kami senang mendengar Anda puas dengan pelayanan kami, menikmati berbagai complimentary, serta aktivitas anak yang tersedia.Merupakan kebanggaan bagi kami bisa menjadi pilihan tepat untuk liburan keluarga. Kami nantikan kedatangan Anda kembali di Novotel Bogor!Salam hangat,Scott WonGeneral Manager

Majoituspaikan vastaus: Tamu yang terhormat,Terima kasih atas ulasan yang sangat menyenangkan ini! Senang sekali mengetahui Anda menikmati pengalaman menginap di Novotel Bogor.Kami tunggu kedatangan Anda berikutnya untuk pengalaman yang lebih seru lagi.Salam hangat,Scott WonGeneral Manager

Majoituspaikan vastaus: Dear valuable guest,Thank you for your kind feedback. We're glad to hear you enjoyed the cleanliness and amenities of your room.We look forward to welcoming you back to Novotel Bogor for another pleasant stay.Warm regards,Scott WonGeneral Manager

Majoituspaikan vastaus: Dear valuable guest,Thank you for sharing your feedback. I'm truly sorry to hear that your stay did not meet your expectations. We would greatly appreciate it if you could share more details about your experience, so we can better understand what went wrong and take the necessary steps to improve.Your satisfaction is very important to us, and we hope to have the opportunity to welcome you back for a better stay in the future.Warm regards,Scott WonGeneral Manager

Majoituspaikan vastaus: Dear Value Guests,Warmest greetings from Novotel Bogor Golf Resort & Convention Center.Thank you for sharing your feedback. We sincerely regret that your experience did not meet expectations. We acknowledge your concerns regarding the hotel's condition and the door issues you encountered. Please rest assured that we take such matters seriously, and our maintenance team is actively working to address any necessary improvements.Your comfort and satisfaction are our priority, and we truly appreciate your input as it helps us enhance our services. If you would like to share more details about your experience, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back for a better stay in the future.Best regards,Sandy PamungkasFront Office Manager

Majoituspaikan vastaus: Dear Value Guest, We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback.We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy PamungkasFront Office Manager