Thorpeness Golf Club and Hotel

My wife and I stayed at the Thorpness hotel and golf club for a two night stay. We had food nowhere else but at the hotel during our stay. On the second night I spent all night at the toilet being sick with food poisoning. I called reception at 2am to report my sickness and warn the hotel how ill I was. At reception the following day they did not acknowledge that I had been ill from food at the hotel and actually charged me for the pleasure, but did say they would make a full investigation. It is now a week later and I have not heard from the hotel with any apology or refund. What a disappointment they have been. We will also add that carpets in the room were dirty needing a spot clean and there was black mould on the tiles in the shower. Not what was expected.

Stayed here for business trip. This place is like Fawlty Towers! Such a shame. I spent a long time looking at reviews and this hotel had (mainly) good reviews. The first room I was put in was huge and lovely, but the toilet constantly was refilling and it was too noisy to sleep. I complained to the receptionist who didn’t appear surprised, and instantly moved me to a smaller room elsewhere in the building. I thought this was poor. At this stage I was too tired to argue and went to dinner (which was lovely) before retiring to the room for a hot bath. When I got back there - no water was working in the room. I went back to reception where the lady got the manager. The manager came out and advised that there was a “water problem” and it was “out of her control”. She simply shrugged her shoulders and suggested the water might be back on later tonight. I cannot stress how disappointed I was with this place. My advice? Spend your money elsewhere because this place is a shambles.

What an amazing experiencing. From booking to departure, the Thorpeness Golf Club & Hotel was superb. Fantastic location, hotel, amazing food and service, and some challenging golf too... we will be back! In terms of value for money, this is a great venue, for golfing or a seaside getaway.

Friendly staff and attentive. Nothing was too much trouble.

Absolutely fabulous few days as always at The Thorpeness Hotel - a lovely comfortable quiet room, great food and lovely staff. Thank you.

You’ve got to stay here! Absolutely beautiful stay. Accommodation, area, service, staff, food, wildlife. Just loved my short stay here. Couldn’t recommend it highly enough