Whiterock Beach Hotel and Waterpark

We had a great time at the beach resort! The place was clean, the staff were friendly, and the view was amazing. It was relaxing and fun—we really enjoyed our stay. Would definitely come back!

service was good, location accessible when commuting. good food and serving

리뷰 좋아하지 않지만 몇 자 적어봅니다. 화이트락을 검색하셨다면 위치 등은 이미 어느정도 파악되셨으리라 보고 이건 패스.. 시설은 일부 낙후된 부분이 있지만 쉬어가기 나쁘지않습니다. 수영장, 워터파크도 즐길만한 수준? 헌데 로비카운터 직원들의 고객 응대 태도가 불쾌했습니다. 그리고 필리핀 투숙객들이 해변 등지에서 담배를 피워도 별다른 제지가 없고, 그들이 새벽 2시 3시까지 음악을 틀고 소란을 피워도 아무런 제지가 없네요. 편히 취침을 즐기고 싶은데 아침부터 객실 밖에서 호텔스탭들이 시끄럽습니다. 객실내 전화기가 고장나서 2번이나 고쳐달라고 했으나 처리하지 않았고, 저녁시간 식당으로 가기 위해 불러달라는 콜택시는 시세보다 많이 비쌌습니다. 기억하고 싶지 않은 곳입니다. 경우에 따라 다르겠지만 유독 저는 불편함만 느끼고 왔습니다.

Cleaning is not good, there is a lot of duirty on air-condition

Overall experience was okay, can be better. The pools were very well maintained and clean, the beach was fantastic, they have multiple activities to provide to their guest and the hotel was amazing! The spacious room we booked an accommodate up to 8 people ! Our overnight stay was not crowded compared to to the holidays, not much people but the downturn we experience was the service we received was slow. We used one of their pools and requested for a beach towel, after waiting and following up for more than 30 mins, we gave up and walk to our hotel shivering. The life guard who helped us followed up of our request said that the housekeeping was slow and many excuses though there were not much people. Second one was on the Naya restaurant bar and grill, as we observed the restaurant was not full yet our orders took an hour before it was served….. Overall, the facilities was fantastic!

The facilities are old and under construction. Pricing doesn’t match the quality at all.