Swing & Pillows @ Subang SS15

I recommend the room without windows as its renovated and looks clean and comfortable. Only drawback of this facility is no elevator but its quiet and close to Subang Parade, Sunway Pyramid and others.

Extremely bad service, when I reached there, no body at the counter and the door is locked. I called the customer service line many times but no answered. 2. When I back into hotel the receptionist asked me to use my access card to open the lobby door. Don't he have also wanna go in? My hand is full with the file and bag. 3. Hot water dispenser had not function. The receptionist asked me to boil the Water myself. 4. The bed have dust and trigger my nose allergic. I will never to book this hotel again.

Staf are not helpful. After 10pm no staf is task at the counter. My case is tht when my door key is not working no one is able to assist. Need to ask trip.com cust service to assist and only after one hr waiting thn their staff who is sleeping in one of the the room comes out tp assist.