Best View Hotel Bandar Sunway @ Near Sunway Medical / Pyramid / Lagoon

not bad

Servise ok

It’s one of my worst experience in recent travel. I have to change 4 rooms because all the water heaters are spoilt. The room is either too noisy (till the point that I worried that my safety is at risk) or there’s cigarette smell. The whole process took me 2hrs. Because I’ve checked in late (at about 10pm), I only manage to get rested at 12mn. Even though the hotel staff offered me a late check out at 2pm, it’s not useful for me because I am due to fly out at 2pm. Overall, I will not recommend.

Location is good & walking distance to Sunway Pyramid Hotel & Convention Centre. The room & washroom are small & functional, BUT I can hear a lot of noises from my 2nd floor & the room above. On my 2nd & 3rd night stays, I experienced 2 groups of inconsiderate guests: 1. Parents w 1 or 2 kids from same 2nd floor crying, playing &, talking loudly from 1-3am & all their noises can be heard clearly. Worst still, I had to call the receptionist 3-4 times on my 3rd night to ask the receptionist to speak to that group of guests to be a bit more considerate & lower their noise level before he came up. 2. The room above me always had noises like heavy things dropping or turning around the bed, which can be heard clearly too. 🤦♂️ Will give a 2.5 out of 5 stars due to the noises, including shower noise from the hotel room opposite mine on 2nd night + the inattentiveness by the night duty receptionist with numerous calls required. Other than the above, I think the morning duty receptionists are nice, understanding & accommodating. Do bring along your own slipper as it is not provided.

窗户不緊，空調漏水嚴重也不冷，床一翻身就聲響，風扇也是晃晃聲響🫣

Nice and clean rooms Excellent location