Hotel Izgrev Spa & Aquapark

We weren’t told the aqua park was closed until after we checked in. If we knew it was closed from a certain date, we wouldn’t have booked it or we would have cancelled earlier. It was far from everything.

Poor, almost terrible The hotel is very old itself. Not clean. Service is terrible. Check-in took ages to finish. Bathrrom smells terrible. Aqua park is overcrowded and not clean.

The property is run down. Not pleasant to stay at. We had 6 rooms all of which had issues with the plumbing and the power. Water slides had no running water in the second day we were there so they did not operate. Showers were not working and a tech was sent out to repair. TV was not working and was replaced. The safe was not working and was never fixed. The a/c was noisy and did not work at all in some of the rooms. There was no drinking water provided in the rooms. The breakfast was like a high school cafeteria, just horrible. I DO NOT RECOMMEND.

A dream view around the hotel. The hotel is very welcoming, spacious and elegant rooms, the balcony offers a view of Lake Ohrid.Nice and hospitable staff.If the hotel would put a bottle of water in the rooms, it would be appreciated.Varied and tasty breakfast.

We stayed only One night everything was terrible terrible everywhere was dusty and dirty Firstly we came at room and someone used our toilet garbage basket was full very disgusting 🤢🤢 we called reception he talked housekeeping they helped us but we wanted to shower and suddenly shower head flew off very shocked There was someone else's hair inside the shower. AC not working 🤢 Linens not good the room smells damp

We have just returned from an 11 night stay at the hotel as a family. Overall, our experience was very positive and the whole holiday exceeded our expectations and there is a lot to love about the hotel but it is let down by a few things. On the positive the hotel is in a beautiful location by the lake and the view from our room was stunning. The room itself was better than we had expected and it was great that as a family of three we all had a proper bed, our experience is often rooms have a sofa bed as the third bed. However, the room cleaning could be better, the beds were made and bins emptied everyday but it seemed like not much else. I dont think our sheets were changed at all, The breakfast was as expected with the usual choices, though strangely no toaster?! The water park is excellent, we all and in particular my daughter had a great time here. Ive seen other comments about lack of lifeguards and health and safety which while true didnt seem an issue. It did get busy with outside visitors in the afternoon but always found a sunbed. Our only complaint was about other selfish guests who kept the rings for the slides by their lounger or in the pool while children waited for one to go on slides. The staff did what they could to stop them but it was an issue. The lake itself was also lovely to sunbathe by and swim in. The main negative about the hotel was its lack of facilities/activity on an evening. It's isolated location mean there isnt really much within walking distance (there is a bar and a couple of restraunts but you cant walk back on a night) therefore the hotel really needs something on a night but we found the hotel lobby bar was shut for entire stay meaning you had to go to the resteraunt to get a drink and bring back, the pool and table tennis tables were also broken. This and the lack of entertainment meant the hotel seemed like a ghost town at night and so you had to get a taxi to town. A final strange and negative thing was that although there is a small shop on site it did not sell any drinks at all which i guess is to make you buy them from the bar but to not even sell larger bottles or even water is something i have never experienced before.