FairBridge Inn & Suites Poconos

Bar staff not to pleasant..

Best hotel in the poconos !!! They literally have the best staff. Me and my girlfriend were trying to check in early and it was before 11am but maya and her son let us check in early for no extra cost. The rooms were beautifully put together huge tv with very nice bathroom I would definitely give 10/10 and refer this place to everyone!

Run away fast!, This place has no business being open. Disgusting!!! Obviously false advertising on the web page….it may have looked like that 20 years ago. Questionable people hanging out there, rotting, mildew and decay everywhere you look.

This place looks nice from the outside but it is certainly deceiving. The rooms were filthy. The linens were stained. There is a question whether or not the sheets had been changed as the was hair on them. The only reason for the one star is I am not able to give them a negative number. Do yourself a favor and stay somewhere else.

I visited this hotel many times in the past but these past few years I've stayed there every time its deteriorated meaning rooms smell smoky, bathroom faucets and bathtub were clogged and water keep coming back up, the pool was extremely cold but their excuse is they forgot to put pn the heat in it and my daughter was very disapppinted and room was just straight up dirty. Of course i complained before leaving. Thinking that it would improve i booked again recently but wasn't able to go so I called three days before to cancel and so happened they couldn't find my name or booking so I thought my booking was canceled come to find out when i check my account these scammers charged me so i called them and listen to their excuse i never called or spoke to AMIT the front desk clerk. Attached is my proof calling 3 days before. BE AWARE OF THEM! THEY CLAIM THEY CANT FIND YOUR BOOKING AND CHARGE YOU AND WHEN YOU CALL TO DISPUTE THEY CLAIM THEY DIDNT TALK TO YOU AND YOU DIDNT CALL TO CANCEL!!!

This has been the absolute worse hotel I have ever had to deal with. The pictures do not match what you walk into. The whole place smelled of ****, and mold. The rooms were filthy. The sheets had hairs and stains on them. We requested new sheets 3x and they never came. There was mold on ceilings and shower. The carpets were not vacuumed. There was a half eaten sucking candy stuck to the carpet. No toilet paper or tissues even though we had requested some. The staff was very unprofessional, and when we said we wanted to cancel the room, they laughed and said they would not consent to a refund. We called the agency that we booked thru and at first the hotel would not answer their calls. They said since we stayed for an hour it was considered us staying there. We advised them we stayed waiting for sheets and toilet paper that never came. This place is a complete scam. The pool has white scuzzy foam on the surface. The lounge, restaurant and bar were all abandoned even tho its advertised on the website. There are exposed wires throughout the hotel. Between dealing with staff and the rooms, it felt very unsafe. I do not trust anything they would have to say, and the whole hotel felt like a health hazard and safety risk.