Granary Villa

What a beautiful place is all I can say came for an overnight stay and ended up spending a week here. Staff can't do enough for you to ensure your stay is comfortable enough. Clean, fresh and housed in a beautiful setting. I have no issues what so ever about my stay here in fact I am sad to leave. I will be back again and again my favourite place yet and I have stayed at a few top places. This is my top place what you get for 80 a night I think is an insult for all we get when a travel lodge is 130 a night and you can't even open the window. I have a beautiful garden as soon as I open the door to the room in the cottage we had. Its just criminal that it is soooooo cheap,beautiful products provided and again offered bread and milk every day. Absolutely 10 out of 10 for every factor of a hotel stay. Lisa, ash and Anne what excellent service and staff Thank you

This should not be classed as a hotel. It is more like an Air B & B with no reception or service. Keys are collected from a deposit box via a code. Their website does not make it clear that the restaurant is closed and meals are available at the local pub. No breakfast service. Said we would check in about 3.30pm and they were ringing us at 3.45 asking where we were because they had to leave at 4.00. This is when we discovered about the key collection system. Disappointing after our previous stay when the restaurant was open. My wife was bitten in the night by what may have been a bedbug.

This was booked for two nights for a friends wedding. The hotel cancelled the booking two days before we were due to go. Apparently they were overbooked. Absolutely disgusted as I’ve had to try and find another hotel at short notice

Rural location some Three miles from Kidderminster. Free car park space comes with an excellent tendered mature Garden to sit out in the Summer months. Bit noisy from Road traffic during the daytime only. The cottage bedrooms rooms are small but comfortable and clean withe added bonus of the use of a fully fitted kitchen to cook your own breakfast or alternately bread and butter are provided to make toast. I used the large kettle to make up my Daily travel Flask and enjoyed the complimentry Cornflake Bfast. Good value for a no frills stay

It saddens me to be writing this review, but I feel the management of this venue fail in the ability to react in a professional manner when receiving constructive criticism, instead deflecting blame onto the complainants with absurd claims and lies that I feel to be slanderous. My Son and Daughter-in-law recently married at The Granary, they had become concerned and stressed leading up to the big day that they felt the need to raise points with Khalid to ensure these could be put right for the next couple. The day was absolutely beautiful, from the pretty setting, wonderful weather and the plentiful, tasty food fit for an army rather than the 50 in attendance for the Wedding Breakfast. The day was almost definitely one to remember, such a special happy day enjoyed by all. Tinged with sadness due to the absence of the Father of the Bride, who fought so hard and to walk his daughter down the aisle. Down to the bitter after taste following a meeting with Khalid and Pippa. The following points were raised - 1. No written contract ever received. 2. Three weeks before the wedding a cost announced of £500 for the ceremony to be held outside. This was a surprise to the bride and groom, being told it was for the labour cost of chairs being set up outside, rather than in???? The then said chairs with covers and flowers failed to materialise!!! (Refund received) 3. Cost of turning a normal double into a family room, changed with each guest calling? With my daughter being overcharged, the 2 beds she was supplied would not even fit in the room. 4. Above point - beds unfit for purpose, fold up camp beds with springs missing or falling off during the night. My grandchildren had 1 sheet,1 blanket and no pillows between them! 5. Red carpet entrance was disgustingly filthy, that was put out and hoovered as the groom's party were arriving! 6. 45-minute wait at the bar, with 3 staff and 1 till to serve 150 guests, unbelievable. My husband missed the couples’ first dance due to waiting in this queue. 7. The Villa was double booked even though it was offered for the date, and my son and daughter-in-law were expected to pay to 'rehouse' these guests in a neighbouring hotel!!!I 8. The Villa is a great touch, obviously a lot of money has been spent on this refurbishment but it has not been finished, toilet seat in our room broken, the shower flooded the whole of the bathroom and there is a hole straight through the wall in the bathroom. (Room 2) 9. Not all guests received food on the evening, children were refused food. (Apparently food is removed at 21.30pm, no announcement made to be honest during a wedding reception you generally do not watch the time). 10. Cake removed for cutting without the Bride and Groom actually conducting 'cutting of the cake!!! 11. There are many others but will leave with this, additional guests were transported from a nearby hotel, set up by The Granary via minibus, there was unfortunately an accident in transit with one of the guests bei

Stayed one night whilst travelling back from week in N Wales and had a 'stop-over' visiting son who lives in Kidderminster. I had a room in the Villa which is a 'self-serve' unit of 5 rooms. Recently refurbished to a nice standard. Room was comfortable but basic - think Travelodge - but no information on wi-fi code or check out times. No phone in the room for emergencies or to contact staff if needed. The breakfast facility was more like a hostel and not what I expected. It was nicely furnished and obviously brand new but still a communal facility with 'help yourself' cereal and sliced bread in opened plastic bags. Jars of jam (opened) and a sink full of dirty dishes. I passed. I knew that the hotel has recently changed hands but not sure what it is trying to be. Reception only staffed 2pm-8pm and no other staff around. As a lone female traveller I was a little unnerved to be told that there were 3 other male guests staying in the Villa with me - I didn't see them - but guessed they had left the dishes in the sink. I am all for giving the place a chance to 'find its feet' but I won't stay here next time I visit. With Hogarth Stone Manor down the road, this hotel needs to decide on an 'identity' quickly and grow into it if it is going to survive. I know it was once a lovely venue and Covid has taken its toll on businesses which is why I have tried to be fair in my review