Lora

很滿意，餐廳很棒而且方便

I accidentally left my wallet in a drawer in our room. When I called The Lora to inquire about it, I was told that they would check with housekeeping and call me if they found anything. When I didn’t get a return call, I called and left a message for the manager to check the room and to call me, whether it was found or not. That was over 24 hours ago, and I still haven’t received a call from her. Very frustrating.

I adore this hotel! I've stayed there multiple times while visiting family in the area. In the summer and in the winter it is great. Beautiful, peaceful, great location. I highly recommend it. The lack of closets is a bit weird. But this hotel is not alone in embracing that trend. I've stayed in multiple different rooms and the ones with river views are better, but they are all good.

We booked a room for my wife’s birthday. We had not been to Stillwater for over 7 years and wanted to visit the area and spend the night. Lora had not been built the last time we were in the area. We got to the hotel early (10am) and did not expect our room to be ready. We went to the front desk to check how parking worked. We decided to just wait until checking in to get the valet parking. They called us about noon and said our room was ready. We walked back over and checked in. The staff was all friendly at this point and I didn’t have any complaints. The room (on the 4th, top floor) was small but clean. The bathroom was amazing. I’ve stayed at very expensive hotels several times. You are definitely paying for the boutique vibe. The biggest disappointment is the bar in Feller. We arrived at the bar around 230 in the afternoon on a Saturday. There was one other couple at the bar. It took my wife 10 minutes to get a drink, she wasn’t even offered a water. This is completely unacceptable behavior by any bartender at even a bar full of patrons. The drinks were priced for Minneapolis and so I expected good service. Eventually the other couple left but the bartender did not check with us regularly. It was very disappointing. I came back down to the bar at 5 to get a drink before dinner. The other bartender was gone and the new one was much more attentive. Dinner was 3/5. The appetizer was the lobster stack. It was basically avocado with some tomatoes covered in lobster. The lobster portion was good for 16 bucks, however it had 0 seasoning in the avocado. Then the worse thing that can happen at a restaurant happened. The waitress put salt on our table! When the average app price is 15 dollars and entrees are 40-50, I should never need salt or pepper. We got our entrees and they were amazingly done, my elk was cooked perfectly. My wife had the halibut and it was delicious. We had the limoncello for dessert and it was still cold fresh out of the refrigerator and not cool. The flavors were average. When a hotel has a bar and high end restaurant I expect the best. It’s all part of the experience. We would NOT stay here again based on the bar experience alone.

What a unique hotel - beautiful stone walls and archways. Nice cafe and restaurant right there on property and easy walk to river or shops, restaurants and bars. Everyone was wonderful and very helpful. I only wish I could have stayed longer!

Spent a lovely weekend here with my wife and visited with friends. Very unique architectural design in an old building with modern amenities. Very comfortable. Love the restaurant and the coffee shop. All the staff members were excellent and attentive.

We were here for only one night. The location is great---right on Main Street a block from the river and famous lift bridge. It's a pricey boutique hotel in an historical building that has been refurbished in a contemporary mode. Many good restaurants and shops are less than a 5 minute walk away. The best part of our stay was the restaurant (Feller). Very creative food done very well, and they have a lovely patio for dining. If not for the restaurant, my rating of this hotel would be lower. I have made about 400 Tripadvisor reviews, so have a lot of experience with different types of lodgings. Our king room on the 4th floor was fine---nothing that special, but comfortable with a sofa in front of the TV. The view was ugly, however. The best part of the room was the huge bathroom with a nice walk-in shower. Overall, I would say that the room and other qualities of the hotel did not justify such a high price in this small town. The restaurant doesn't serve breakfast, but there is a little coffee shop attached to the building where you can get pastries, oatmeal, etc. Unfortunately, the morning we ate there the proprietor was having some equipment issues, and our breakfast was not good. Our biggest issue here was related to the parking situation. There was only one person at the desk when we checked in around 5PM (and perhaps the only worker at the hotel at that time). There is a $30 valet charge for parking (high for Stillwater?). But the regular valet was off this night, so she volunteered to park our car on the restaurant lot up a hill behind the hotel. She gave me another option of parking a half block away at a city lot with a very low overnight rate. I took that option, but when I got to this lot, there didn't seem to be any way to pay, and luckily some workers saw me, and explained that the lot was being re-striped early the next morning. It took me 10 minutes to find out that I shouldn't be parking there tonight. So I drove the car directly to the hotel lot, so the desk clerk wouldn't have to do it. All of this was a 15 minute hassle, part of which my wife was waiting in the lobby. I had no issues with the desk clerk---she was very nice. But the next morning I dealt with a different person who appeared to be a manager. I told her about the parking hassle. Before I even could finish the story, she got very defensive and argumentative (which got me hot), but she finally agreed to waive the valet fee. There was another young lady at the desk that morning, and she did agree that I should have been able to at least finish the story. To clarify, the hotel staff was fine except for this one individual. The above was a lengthy comment, but it needs to be said given other reviews critical of the hotel staff or management. Overall, good room and great dinner. But the hotel offerings and service do not seem to justify the high price of staying here, and at least one staff member should be counselled to not be so argumentative with customers. The park

We’re here for a relaxing weekend, Can walk to everything. Staff was so friendly and accommodating. Stored bags as waited for airport transportation. Clean, comfortable, showers is amazing! expresso machine in room. Just beautiful, will return.

Beautiful hotel in a great location. Rooms are unique as they have different features with the hotel being built into a cave. Loved the restaurant- great brunch and cocktail menu. Staff is friendly and accommodating!