Vieraskäyttäjä
10. elokuuta 2023
Stayed 3 nights (BUSY season, so everything booked) our room was NEVER serviced for those 3 days. We had family in 2 other rooms, SAME PROBLEM! While returning one evening we saw a women 3 pre-teen kids, she was trying to resolve an OVERBOOKED reservation...PITIFUL! Next night, returning for the evening, we heard a man complaining about the elevator being out of service (he was on the third floor). Another afternoon, I noticed the front desk was empty, seems the front desk clerk had left to service a room so a family could check-in. All things considered, a DISASTER! We were so disappointed, having previously stayed at this location in 2020. We were having a family reunion, folks from GA, KS, MI and OH, three rooms total, staying for 3 nights. My wife is a Marriot Bonvoy member we have been staying at Marriot's almost exclusively since 1983, only disappointed once before (Courtyard in Orlando).
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