Wild Mushroom Country House

The location of the estate was perfect, beautiful surroundings, clean and quiet rooms, friendly and competent staff

Our stay at The Wild Mushroom Luxury Country House was a mix of highs and lows. Upon arrival, we were checked into a room where the air conditioner was broken—something the Assistant Manager was aware of before assigning it to us. After bringing this to their attention, we were moved to what they described as "the third-best room in the hotel," which was spacious and comfortable. The highlight of our stay was the breakfast: a delicious cook-to-order experience with exceptionally friendly and attentive staff. The location is another major plus, conveniently situated near various wine estates and just 10 minutes from Stellenbosch's center. The gated community provides a secure setting, and we also appreciated the excellent laundry service. Unfortunately, the property seems to have seen better days. There is noticeable deferred maintenance, which may be attributed to the challenges of the COVID-19 era when tourism was restricted, and government support was lacking. More concerning, however, is the lack of cleanliness and the overall absence of hospitality beyond the breakfast team. The basics of warm, welcoming service were largely missing, leaving the experience feeling impersonal. Overall, while the property has potential, it needs significant improvement to live up to the "luxury" in its name.

everything good. Internet at the pool could be better. Nice breakfast, friendly staff, clean rooms, nice pool