Vieraskäyttäjä
7. lokakuuta 2024
Price and hidden fees: I paid way more for the stay here than the price I booked it for, due to nickel-and-dime fees for every little thing. On top of the original rate with taxes and fees, they charge $15 per day for parking, $20+ for resort fees, and then I was charged additional taxes and fees that they add on to the parking and resort fees. ***?? All in all, a room that was advertised for $144 turned out to be $200 per night. I wasn't informed and this information was not provided when I book the room, or I would have stayed somewhere else. I paid $200 per night for a BASEMENT room. Yes, the basement. Weird Layout: They advertise the hotel as being new, but it is an old building with a weird layout inside. This hotel is advertised as luxury, but it is nothing more than a glorified Motel 6 with a bar. The second floor rooms were actually two floors down from the ground level, and the fourth floor was one floor up from the ground level. There were no stairs up to the fourth floor, only the tiny elevator. I brought my mountain bike, and even when I took the front wheel off, I still couldn't fit it in the elevator. I had to lug it up and down two flights of stairs to get to my room. It's noisy: I don't think the person upstairs from me was trying to be loud, but they sounded like an elephant stomping around. Like any cheap motel, I constantly heard people talking in the hallway and doors slamming loudly. I knew when I walked in the room and saw a white noise machine, it was there for good reason. It's a cheap old motel with poor noise insulation. Water Pressure and Bed: The pillows were okay. At least they weren't flat, but they were small. The bed felt like a cheap spring mattress and I woke up feeling exhausted. The water pressure for the shower was very weak and the hot water did not last very long. I barely rinsed the shampoo out of my hair before it ran out. Staff: The staff at the bar and over the phone were rude, but it's Steamboat, and everyone is kind of a d-bag in that town. The girl at the desk wasn't totally rude, just really fake- you know, the dead eyes and teeth-clenched smile kind of fake. When I expressed discontent over all the hidden fees and the basement room, she just rehearsed her lines. I can't be mad though... she does work the night shift in a crappy hotel. Food and snacks: They charge 2-3x the price for snacks and drinks than what you would pay at a grocery store. I arrived at 8:30 PM, and the restaurant was already closed. I wasn't even aware of a breakfast option at the hotel, because that info was not provided online or in my confirmation. However, I saw other reviews stating that the breakfast was not free. Airbnb vs crappy hotel: Just like other reviewers mentioned, there's no reason to stay here unless you have a pet and you want to be close to the lifts in winter. Otherwise, there are no views and it is further from town. The previous night, I stayed in a guest house on Airbnb for $120 total. It was qui
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