Gravity Haus Steamboat

Price and hidden fees: I paid way more for the stay here than the price I booked it for, due to nickel-and-dime fees for every little thing. On top of the original rate with taxes and fees, they charge $15 per day for parking, $20+ for resort fees, and then I was charged additional taxes and fees that they add on to the parking and resort fees. ***?? All in all, a room that was advertised for $144 turned out to be $200 per night. I wasn't informed and this information was not provided when I book the room, or I would have stayed somewhere else. I paid $200 per night for a BASEMENT room. Yes, the basement. Weird Layout: They advertise the hotel as being new, but it is an old building with a weird layout inside. This hotel is advertised as luxury, but it is nothing more than a glorified Motel 6 with a bar. The second floor rooms were actually two floors down from the ground level, and the fourth floor was one floor up from the ground level. There were no stairs up to the fourth floor, only the tiny elevator. I brought my mountain bike, and even when I took the front wheel off, I still couldn't fit it in the elevator. I had to lug it up and down two flights of stairs to get to my room. It's noisy: I don't think the person upstairs from me was trying to be loud, but they sounded like an elephant stomping around. Like any cheap motel, I constantly heard people talking in the hallway and doors slamming loudly. I knew when I walked in the room and saw a white noise machine, it was there for good reason. It's a cheap old motel with poor noise insulation. Water Pressure and Bed: The pillows were okay. At least they weren't flat, but they were small. The bed felt like a cheap spring mattress and I woke up feeling exhausted. The water pressure for the shower was very weak and the hot water did not last very long. I barely rinsed the shampoo out of my hair before it ran out. Staff: The staff at the bar and over the phone were rude, but it's Steamboat, and everyone is kind of a d-bag in that town. The girl at the desk wasn't totally rude, just really fake- you know, the dead eyes and teeth-clenched smile kind of fake. When I expressed discontent over all the hidden fees and the basement room, she just rehearsed her lines. I can't be mad though... she does work the night shift in a crappy hotel. Food and snacks: They charge 2-3x the price for snacks and drinks than what you would pay at a grocery store. I arrived at 8:30 PM, and the restaurant was already closed. I wasn't even aware of a breakfast option at the hotel, because that info was not provided online or in my confirmation. However, I saw other reviews stating that the breakfast was not free. Airbnb vs crappy hotel: Just like other reviewers mentioned, there's no reason to stay here unless you have a pet and you want to be close to the lifts in winter. Otherwise, there are no views and it is further from town. The previous night, I stayed in a guest house on Airbnb for $120 total. It was qui

We didn’t even get past the front desk as we showed up and they told me there was no reservation for me. After staring at me blankly while I confirmed that I had booked the right day, he said they cancelled my reservation because the hotel was overbooked. Is this an airline? They clearly had a more important guest who wanted to extend their stay, and decided it was ok to cancel someone else (me) who had booked a non refundable reservation and didn’t get a call, a text, or anything explaining what had happened. Awful place, awful guy at the front desk, and don’t book here.

BED BUG BEWARE!!!!!!!!!!!!! we stayed here and before going to bed we noticed bed begs crawling on the pillows, absolutely disgusting. We now have to ruin all our clothes because washing and drying them in high heat will shrink them. Would not stay here, staff seemed like they didn’t care.

I cannot write a high enough review for Gravity Haus at steamboat (and no this is not paid) First of all, it is so adorable! Great decor and in an unbeatable location. Right next to the gondola lift and all the amenities you could want right outside at the ski resort. They also had phenomenal customer service. Everyone was friendly and remembered who we were. After a horrible customer service experience with AirBnB, Gravity Haus took care of all of our needs. Huge shout out to Russel for booking our stay last minute and making us feel welcomed. I will be recommending Gravity Haus to everyone I know and hope to stay again in the future (maybe even bring my pup Wally)

Gravity Haus is always such a great place to stay! Special shoutout to Front desk Russel and Aspen! they rocked and really went above and beyond to help me out. The room was really comfy and bedding. The also opened a new restaurant on site that is worth going to.

The accommodation was fine, ski in, ski out. The issue we had was the surely, unfriendly staff. The breakfast guy (blonde guy with pink ski cap) was the worst! He was so rude and the hotel shouldn’t wonder why no one went in there. There were a couple of bartenders that were really rude and unfriendly too, blonde woman especially. We were a group of 42 and almost everyone had the same opinion and avoided the bar and restaurant. It’s a shame, it ruins the guest experience.

One of the worst guest experiences. Poor management. Understaffed. Hotel rooms are overpriced. No counter space in bathroom. No service in the restaurant for breakfast. Slow service checking in. Ski valet did not show up one morning to open so guests had to find desk staff to open the ski valet room and we had to find our own skis.

My wife and I are in our mid 70's. We were driving from Manti, Utah on our way to Granby, Co. Arrived in Steamboat about dusk, visited several local hotels and everyone was booked. Holiday Inn was nice enough to check and found three vacancies in town. Prices were $600; $450; and $260 at the Gravity Haus. We drove to the G Haus and we were told it was filed up. I told the attendant we just got word that they had a vacancy, she said let me check. About 15 min later she said she had one room for $355. We took it. The hotel we came from was $100 so our expectation was a REALLY nice room! NOT to be! A few examples: our two suitcases had to be on the floor (really nice for older couples); the AC had to be on old full time (wind tunnel effect); Fridge was filled with items they wanted us to buy; due to height you had to get out of bed to turn off the bed lights; electrical plugs were not easy to get to (i-phones) the clock was 20 minutes fast. Very small room, the hotel room in Manti out did Gravity Haus!!! A grab bar would have been nice in the bathroom. OHH, we went down for breakfast and once we picked out our items, a follow pointed to a sign that the breakfast was $15 per person. After we were stuck I noticed the guy picking up the sign and placing it where it was more visible. Parking was horrendous!

Beds and pillows very uncomfortable. Very little parking, so we ended up on a side street. We called twice for towels and didn’t receive any. The next day we went to the front desk and they said they didn’t have any because they were doing laundry so we used hand towels when we got out of the shower. We asked for more lotion and shampoo and didn’t get those either. No microwave in the room. Our room had some writing on the wall and some string taped on the ceiling (leftover from balloon?). Overall the hotel is clean. It’s in a quiet area but you still have to drive to town.