Scandic Royal Stavanger

Breakfast was great and we liked our room. However, less than 24 hours after we checked out, I realized I’d forgotten my new North Face jacket in the closet in our hotel room. I called the hotel and they told me to email a picture of the jacket, which I immediately did. Since we were still in the area, we returned to the hotel. The ladies at the front desk said my jacket had been found and they were just trying to locate it and asked us to wait. We waited for an hour. They said they couldn’t find my jacket. Several of the ladies contradicted each other each time we asked them what was going on and why it was taking so long. They finally said the jacket couldn’t be located. They were supposed to follow up and tell me what they would do to make this right. The hotel never followed up. One of their employees called and said the hotel wasn’t going to do anything about it and told me she was calling from her personal phone. Sadly, there are some dishonest employees working at this hotel and someone took my brand new jacket that I’d only worn once since I bought it that week.

Nice hotel. It looked newly renovated. Spacious room & bathroom. Friendly staff with good customer service. Delicious breakfast in the morning. Nothing more to ask for.

Got a room supposed to have street view. Literally looking up on the pavement. No help from reception. Iron in the room but so poor that it belongs in a toy store. Restaurant with no attention from waiters so after sitting for ten minutes I walked over to Spisoh and had a fantastic meal.

Spent 12 days at Scandic for a business trip during September. 12 days is a long time to stay in the same hotel room, but Scandic Royal made it work. I stayed at the 6th floor, and would recommend fellow travellers to avoid it. The ceiling is vaulted by the window, which makes said window very small. It wasn't exactly a problem, but I like big windows, and if you do too avoid 6th floor rooms. Some of the rooms will face the inside of the building instead of outside, it was not the case with my room, but let it be noted anyways. Breakfast was nice, nothing fancy, and no options made to order, but good variety and high quality ingredients throughout. During workdays I would get breakfast very early and it wasn't crowded, but during the weekend I woke up later and it got pretty hectic. Items wouldn't be replenished timely and it would be hard to find tables. Might have been because of the time of the year - the hotel was packed - and it didn't take away too much from my experience, but be noted, avoid having breakfast after 9am during weekends. Spa was pretty nice and booking time to use it didn't bother me. Gym could be better equipped, though. For a longer stay having more weight and machine options is crucial. Location was great, right by the center but far enough that you won't be bothered by the night life (not that there is a whole lot of that). Overall Scandic was nice, maybe not vacations nice, but I certainly recommend it.

Wir hatten ein Familienzimmer gebucht und eines ohne Fenster zum Restaurant erhalten. Es war auch nicht sauber und die Schlafcouch war zum Schlafen selbst für meine Kinder nicht geeignet. Durch den direkten Kontakt zum Restaurant war es sowohl abend als auch morgen recht laut. Zum Glück durften wir am nächsten tag umziehen. Welch ein Unterchied, neu renoviertes Zimmer und bequeme Bette. Es war sehr groß und nicht unsere Kategorie, aber im letzten Jahr hatten wir auch ein Familienzimmer gebucht und hatten auch ein renoviertes Zimmer erhalten. Es ist also schwierig ein Zimmer zu buchen, wenn es so unterschiedliche Zimmer in der gleichen Kategorie gibt. Schade, weil es sonst ein schönes Hotel in guter Lage ist.

Poor experience all round: - lengthy check in time as only 2 reception clerks attending the front desk during the peak check in time of 15-17 - parking is in 2 very tight floors under the hotel which resulted in a scrape on my rental car - room itself is shabby nordic hostel style with sharp angles and low ceilings making it quite a hazardous experience - pool looks beautiful but requires pre registration for a specific time slot at the front desk - apparently a protocol left over from pandemic times- we skipped it - breakfast required waiting as there,was not enough staff to clean tables and clear out dishes from guests who finished breakfast already.The hostess in charge of seating was short tempered and unpleasant - on the positive side I went down to the bar for a cup of coffee and was referred to free coffee always available at the breakfast area

Плюсы: расположение в центре города; современный интерьер; уютные лобби; из окон на верхнем этаже (мансарда) неплохой вид на город; смены на ресепшн бывают очень милые - девушка по имени Кэролайн решала очень разные запросы быстро и профессионально. В номере есть шампунь, бальзам для тела, кондиционер. В спа теплый бассейн. Минусы: у отеля нет собственной парковки. То, что обозначено как "паркинг для гостей" - на самом деле муниципальная стоянка, платная и постоянно забитая машинами. Парковка в городе в целом неочевидная и интуитивно не понятная, при этом информации нет ни на ресепшн, ни в гайдах для гостей. Некоторые из работников на стойке регистрации хмурые, неприветливые и высокомерные. Для детей до 16 лет ограниченный вход в спа-зону - в неудобные часы и по предварительной записи, о чем не сообщают при бронировании. Взрослым, впрочем, тоже по записи. Спа - один бассейн (метр глубиной), джакузи и одна сухая сауна. Завтраки обычные, рыбы не было, кроме консервов в томате. Номер king family на семью из пяти человек очень маленький - невозможно ходить, разложенная софа скрипит, приставная кровать перекрывает проход. На ночёвку ок, но если ваша цель - пожить несколько дней и расслабиться, то в таком случае это очень сложно. К ТВ невозможно подключить свой гаджет и посмотреть, например, всем вместе свой фильм. Итого: не стоит своих денег. Отель подходит для одиночек или пар, большим семьям с детьми не рекомендую.

Good experience in Scandic Royal Stavanger. Conveniente location, agreable staff, good breakfast. For improvement: the sofa bed was not comfortable at all, it’d need to be renewed.

Great location and lovely breakfast. Loads of variety of hot food and pastries and delicious bread. We especially enjoyed the avocados. If something did run out, we found the staff were quick to replace once you asked them. The spa and pool are small but there’s a booking system which works pretty well. Children are allowed at various points in the day which makes the adults only time relaxing. Overall, thoroughly enjoyed our stay at scandic Royal and would recommend.