Löydä 3 tähden hotellit kohteessa Bernalillo County

The check in lady is sweet and great, the place makes you feel welcoming. We used to stay in ‘Hamxxx’ (opposite street), but find this place better. We lived on the 3/F and near the escalator, but the bad smell of the rubbish is very strong around the escalator area, feels like in a dumpster pit. Hope management can move the super full rubbish bin away to somewhere else.

I really appreciated the staff , real problem solvers and genuinely nice people. One even helped me find a less expensive place to stay to fit my budget. Complimentary coffee ( varied options) , water dispenser in lobby, and a fantastic very large tv in the bedroom were some draw cards. I could use my Netflix membership easily . I didn’t get the included breakfast as I booked through a third party so explore booking direct . The breakfast sounded good:) . It certainly offers a far nicer ambience than the less expensive place I relocated to . Their Nice carefully picked staff make a big difference. They should all be complimented ! :)

作為路過住一晚，這裏堪稱完美。房間非常乾淨、寬敞，超大床，床墊軟硬適中，枕頭舒服，空調基本沒有噪音，有遮光窗簾，早餐還可以，豬肉香腸挺好，客服態度不錯。淋雨水温如果再高一點就更好了。我喜歡熱一點。

the cleaning lady knocked at my door TWICE before the check out time of noon, once at ca. 09:30 and another at ca. 1130. I complained to the receptionist, who had the cheek to ask me if I had put the do not disturb sign on. The lack of courtesy at this hotel is stunning. Next time (not with me though), try knocking at everybody's door every hour. This is NOT a welcoming place and should not be patronized.

The customer service was initially great upon check in. Since I have been driving cross country I didn’t really have time to check the details about the parking. When arrived I was told parking was booked and I told I could Park in the side street between the convenient store and the hotel. My car got broken into that night or early morning. Now the staff was good at that moment letting me use the room a little longer to figure out what to do and make sure the police report was good a ect. They had a camera on that street facing my car. This is were the customer service falls. Its been over a week of me ask and calling to request the video footage of the incident and I keep getting pushed to the side. Apparently no one know the situation with me getting the footage but the manager and the so called security team thats in charge with the videos footage. I have sent an email requesting it and have not received nothing. No call back in regards to the video footage. This is highly unprofessional when a customer had their vehicle broken into when staying on their property. I should have gotten the footage at least a day or two after the incident but a full week is crazy and i have to wait for a manager to be on site on Tuesday to get my situation resolved! Unprofessional and unacceptable.

Vastaanottomies oli hyvin ystävällinen ja tietoinen. Huone oli tilava ja puhdas. Dushhead on korvattava. Vesipaine ei ole niin hyvä ja siellä ei ollut faneja, jotka työskentelivät kylpyhuoneessa. Heillä on kuitenkin odotuspinta-keittiö, joka maksaa kuusi dollaria munasta ja kuusi dollaria pekonista.

The stay was great, the hotel was clean and up to date to how Tru hotels are. Check in was a little long because we had to hunt down someone to check in at 830pm. Breakfast was a little sub par as well, comparing it to all the other Tru hotels we have stayed. Overall I would stay again.

My stay was amazing except that the pool wasn’t ready to jump in . It had a sign on the pool door that it wood be open in May but did not have a date on when it would be available to enjoy. Other than that Hyatt place was amazing I would come back again. I do recommend.

We booked a KING room, paid for it and received confirmation. Only after checking in and going to our room did we find out it was 2 double beds. When my husband went to switch rooms, one person at the desk said the kings were all booked and the other person at the desk said there was a remodel and there were not any King beds. I don't know which is true. Clearly they were not interested in helping us at all and since we had already unloaded all of our luggage we stayed there anyway. BEWARE that what you book may not be what you get and at the facility and that was not explained anywhere.

Hotel is okay,it's an older unit in a rough part of town.Trash outside and inside my room,hallway and rear entrance was not emptied daily.Car in rear parking lot was vandalized while I was there, not my car, there were many warning signs not to leave valuables in cars.I was there 2 1/2 days never received new towels for the ones I used,although bathroom and room was clean when I arrived. Had a bad problem with the room door opening from the outside, I am fairly strong ,but I had to hip-check the door every time to get into my ,it's so obvious that cleaning staff must have reported It was that hard to open,I am easy-going but it needs reported and repaired.