Star City Inn & Suites

Loss of Long Term Guest My family and I stay here every year as we get together for Thanksgiving in Star City. When we book, we know that this is a small hotel, family owned, and probably run on an extremely tight budget. We accept that and appreciate that there is a place to stay close to our family. While the place is a bit dated and in need of quite a few repairs, we've always been greeted with warmth. Unfortunately, this year, that was not the case. Arriving 12 minutes before check-in time, we were denied check in, even though no housekeeping was still doing rooms. We went on to our family's place, and hung out for several hours. When we returned to the hotel, we were given a room upstairs after specifically requesting a first floor room. (There is no elevator) Our room had been booked for several weeks and the lady at the counter had no care that our booking specified a 1st floor. This is the same lady that wouldn't allow us to check in 12 minutes before check-in time, and then didn't reserve our booking for a 1st floor room, knowing we were there and coming back to the hotel. Unfortunately, we will not be staying there any more. We will drive the extra 20 minutes further south to Monticello.

Good room for the money.

Overall great experience! The only thing they could do is make sure all plugs are in working condition. Love how fresh our room was in 101 ❤️❤️

A great night Great adventure

Great overnight stop The rooms are clean and spacious. The staff was friendly and helpful. We were just passing through town for one night and this was a good choice for us. I'd stay here again.

Honest Review I can vouch for previous reviews. Customer is telling the absolute truth. Soap dispensers are in fact always empty, room does smell like mildew, towels are stained, sheets are stained, tv's are extremely small, and most of the time the fridges are iced over. Owner in a previous review stated, of course he turns off the AC units when it's empty, would you leave it running at your house? Well, yes, yes you would. AC units are also dehumidifiers, the Mildew smell from the previous reviews makes perfect sense if he's turning off the units when empty. The fact that he doesn't understand this tells me he's a bad business man. As for a combative owner, I think we can all see that to be true. Who writes half a review in all caps? I agree with the original review from the previous customer, which when I read really wasn't worth banning them over. The hotel is not great, but not terrible. It's a good bargain for 60. However, they won't see my money again either after seeing how this ownership acts. Immaturity at it's finest. They were trying to help you, and you acted like a child and attacked them stating they couldn't afford your rates and brought roaches from their own home. What a tiny fella you must be.