Esperides Beach Hotel Apartments

Enjoy our holiday in this Hotel❤️ Very lovely hotel. Exellent beach restaurant. Rooms were clean and fresh and renovated. Staff was friendly. Parking for car was good and safe. Nothing bad to say of this hotel. We stayed 9 nights and price was reasonable. Also the beach area was good and sun beds were also free.

Nice Hotel right by the beach Place is clean and well kept. We were two families travelling together with teenage kids. One stayed in 2nd floor and other in the ground floor by the pool. The 2nd floor room was good with AC in bedroom and common area. Shower was very tiny but water came with good pressure. Room had fridge and balcony. One bed in bedroom made terrible noice when ever you turned in it and that woke others up. Other than that the room was good. The ground floor room was with 2 bedrooms which were lacking AC. The only AC was in the common area with sleeper couch so no-one was able to sleep there since in order to get cool air to both rooms, the machine had to be on very cool on high power. In general we were very Happy with our stay. The only negative feedback is the way we got complains from the staff for using sunbeds on the beach. They were for bar cistomers to use and since we had breakfast, lunch and drinks in the bar we tough that we were allowed to use them. After spending time swimming in the sea, we were told that we can’t reserve the beds. So they expected us to take towels and books to the sea with us?!? I believe this was some kind of miscommunication but it made us feel uncomfortable. Location of the Hotel is great just off the beach and on the ”right” side of the big road. Stalos is nicer than Platanias beach.

'ai séjourné dans ce petit hôtel/résidence il y a 10 mois (octobre 2023), tout s'était bien passé, et j'ai réservé à nouveau pour octobre 2024 directement sur le site de l'hôtel pour 3 nuits (offre annulable jusqu'à 14 jours avant l'arrivée). Pour des raisons personnelles je dois annuler mon séjour. Depuis le mois d'aout j'essaie en vain d'annuler ma réservation et de me faire rembourser mon acompte. J'ai envoyé 3 emails en anglais à Monsieur Giannaris sur l'adresse mail indiqué dans la réservation. Nous avons téléphoné 3 fois ce matin pour annuler. La personne au téléphone (une femme) fait semblant de ne pas comprendre et me renvoie un mail avec comme message uniquement "Your reservation is ok, Thank you." Je ne lâcherai rien ayant des contacts en Crète. Un conseil, passez votre chemin et ne réserver surtout pas directement sur leur site sous peine de ne jamais revoir votre argent si vous deviez annuler.