InTown Suites Extended Stay Select Houston TX - Stafford

Basic unit, little service support They want to be known for long stay but room has only bed and kitchen table chair. No place to relax at night. Front desk never answers phone. If you want very basic, cheap financially, with very little service then InTown will work for you.

Ok place....poor maintenance The service, when I arrived, was good. Although, the lady who checked me in did say that she doesn't usually work at that location. The other lady I dealt with was ok....a little abrupt, though. I had issues with the microwave, towel rack and TP holder. I reported the microwave and TP holder the next morning. The second night, the towel rack fell and I could not put it back in place. This was reported on the second morning. The TP holder and towel rack were fixed on the 5th day. The microwave issue was fixed on the 6th day....which was my last one. The noise level was ok....very thin walls, though. Would I recommend this place? Only if you had no other options or can't afford a better place.

Rude hotel staff poorly manage hotel, worst hotel experience of my life

Do not stay here Is cockroach in festived I payed for 7 nights only stayed 3 nights you dont get your money back both of my neighbors smoke cigarettes my room smelled like mold the air conditions unit leaked the condition in to the room i told the front office the did nothing

There are some roaches in the room, in the bathroom, in the kitchen! Everywhere! I woke up and found a roach on my back. The spray they use to “get rid of the roaches” just made them come out even more. The roaches leave pooop everywhereeeee. If you’re going to stay here, I recommend not leaving any food, utensils or water bottles out! Put it in a bag & tie it up for protection. However, everything else was okay it’s definitely nice inside minus the roaches. I feel like the water was also drying my skin out a little so just stay moisturized at all times & tie up your foods! The lady at the front desk is extremely nice & cool! Whatever you need talk to her and she’ll help you out.

Omg no matter where you go all these properties are INFESt with ROAChes. This was our second property here in this state and when I looked at the first room. It was very dirty, and so the attendant took me to another room, and it was worse. The first sink was detached from the wall, and I said to Angie attendant well maybe this means that I’ll be able to spray the roach spray back there the roaches that constantly came out of the bathroom behind the sink and the toilet from around the tub repair area. It’s Shell had black, mold or wire on the caulking area. I have pictures of when we moved out and the staff refused to get my deposit back stating that my family messed up their seek when I have a video recording of our walk-through and you can hear me talking about the sink being detached from the wall who’s people don’t care about the gas they play like they do to get you in there but the property still the people are very noisy. The trash stays very full and then the staff comes in to take pictures of your room once a week, they say they’re like an apartment but yet they come into your space weekly they don’t give you towel service. This is just a property I would recommend you not going to unless you had no other choice they will steal your money. They will lie on you and the kindness that they show you is just a ploy. and every time I attempted to speak to someone in management or that’s above the front desk people the front desk people informed me they had no number for their corporate office that they just had an email address to communicate with them win even when you search on the Internet you cannot find any communication for upper management this to me is a trap