Home2 Suites by Hilton St. Augustine I-95

It’s an ok place to stay for a night. Memorial weekend, family wanted to grill out. The hotel grills did not work. Had some assistance from front desk, but nothing they could do to fix it. After 45 minutes of tinkering and guessing they were only able to say sorry but not much consideration for accommodations for the lack of function of amenities. When checking out, the morning shift associate at front desk wasn’t able to refund anything because it was through a 3rd party. However, they said it was possible to contact the 3rd party to get refund but they really didn’t want to put any effort into that process. Overall it was fair. Just don’t expect much.

Customer services are excellent!

Fue un viaje con mi hermana y 2 amigas, en general la estadía de 3 noches fue buena, pero no estabamos comodas c el olor de ropa de cama y tohallas, se sentian usadas, pedimos reemplazar y olia igual, la razon la desconozco, imagino sean los productos o agua q utilizan, destaco que el cambio lo hicimos nosotras, nadie subió a cambiar, me la dieron en mis mis manos y asume, q sería menos incomodo si se notara el cambio de olor, la habitación la hicieron solo 1 vez y no votaron basura nunca, lo q hacíamos nosotras sin pensar q pagamos x éso, pero reconozco la amabilidad del personal siempre, el desayuno satisfactorio, c buena variedad, la piscina..limpia, pero la musica apenas se escuchaba, en general un lugar tranquilo y limpio entre comillas, pero a pesar de todo la pasamos bien, recomiendo mejoren la calidad del lavado de ropa de cama y tohallas, gracias

I’m liking Hilton Experience was comfortable and accommodating

Stayed for 1 night and it was great the rooms were huge and clean and everyone was friendly and very affordable. Didn’t get to explore the area but it looked like there was alot to do shopping wise close by

The beds were hard and pillows were flat, but it was clean. Staff was friendly.