Vieraskäyttäjä
11. helmikuuta 2024
This place is a complete scam! Our flight was cancelled in Antigua so we booked a room here online for the night and had a paid confirmation. We shared a taxi with another couple who had personally called and he said he would hold the last room for them. When the taxi dropped us off, the lobby was empty and the doors locked. We finally found a person who said there were no rooms. We explained we both had confirmation of rooms to which she informed us, "he said you didn't show up so he gave them to someone else". We came DIRECTLY from the airport there which was less than 1 hr! When "he" returned to the resort he all but ran past us and said a taxi is coming for you and disappeared into the hotel. He wouldn't even apologize or pay for our taxi to go to another hotel so we incurred another $40+ fee. Then when I called the provider I booked through, they called him and he lied and said we were a no show. HE called the taxi for us! NEVER would i trust a reservation here!
Käännä