Biarritz Hotel

Great location lovely view of bay hotel was amazing only downfall at hotels was staff sometimes had to wait 10 to 20 minutes to get served at the bar and on check out nobody there to settle bar bill of £5.85 for a pint of beer and got email to say I'd left the property without paying lol if someone was there at reception i would have sorted my bill out but had to leave as taxi was waiting ✋️ 😀

Great location freindly staff lovely hotel will definitely stay again

Visiting nephew and family My stay was good. Only comment not all items on breakfast menu were listed.

The hotel was in a perfect location with breath taking views and an easy walk down to St Brelades Bay. The room was superb and spacious with a small balcony overlooking the bay. All the staff couldn’t do enough for you and very helpful and friendly offering advice and recommendations for around the area.

Business trip Business trip and everything was good

The location, staff, breakfast and common areas all good. Our room ….. very poor indeed ! The reason apparently is because it’s due an upgrade !! Our room was very dated, poorly maintained and most importantly a health hazard due to the damp. The damp was clearly visible, on the carpet, the walls- peeling wall paper, mould in some areas. Rust on the bedside lamps. Most importantly our clothes were very damp after a few days of hanging in the closet. Explantion given was the fan in the bathroom was not working despite it sounding as if it was. Not the job of a guest to spot that one ! The fan has clearly not been working for a very long time !!! We brought the issue to the attention of the hotel Manager. Not once did he say “sorry “ he just thanked us for bringing it to his attention and reminded us about his excitement for the future refurbishment ! We were not looking for any compensation at all. The lack of contrition from the Manager was extremely disappointing and no gesture of good will was offered eg a drink from the bar. This would at least of helped to prove he was actually sorry for our experience !!! In conclusion this particular room has been in a very poor condition for a very long time and if Management claim they were not aware of this they were not doing there job correctly!