Kashmir Holiday Resort

We booked a family room and a garden view room which were both spacious and clean. The staff were incredibly patient and service was excellent - the reception staff and the dining staff were especially excellent and accommodating, making us early breakfast and providing us everything we need. The food was particularly excellent, and they made us Jain food without onion and garlic!! The area is also beautiful and the garden area was nice to sit in! Overall beautiful hotel and excellent service and would 100% recommend!!! The lights did go a few times however the charging ports, water and light remained on due to generator - felt very safe and happy here!!

Clean, cute hotel with spacious rooms and nice interiors. The service is a little slow in the cafeteria, but the quality of the food is good. It is located away from the hustle of the city, but dal lake is still very accessible after a short walk. We enjoyed our stay here and recommend this place to anyone that wants to visit. The place also has AC, which is unfortunately needed even in Srinagar in the summers.

The property is far below expectations: the staff is unfriendly, and there are no amenities as listed. We were provided a smoking room instead of a non-smoking one and had to request a change. It took a while for them to give us the correct room type.

Stayed at this resort : it was a great experience . The location of the hotel is just on the banks of Dal Lake and the view from the room is brilliant overlooking the mountains and the lake . The rooms are spacious and well maintained and clean, The bedding g is clean. The staff is cooperative and helpful and the food is also very good. Will recommend this to other tourists visiting kashmir .

We had a wonderful stay here with my family. Rooms were neat, comfortable and cozy. Food was also great. The management was efficient and took care of our requirements as and when requested. Will recommend.

I booked the fanciest room they had after looking at lots of different websites. They said it was close to Dal Lake, but it wasn't really. They charged me extra saying it was a room with a view of Dal Lake, but it was actually 3-4 kilometers away, so you couldn't see anything. It felt like they tricked us with this. The hotel was in a really bad area, one of the worst area in the city. Getting there and leaving took forever, like 45-60 minutes each way. I booked for 3 nights with breakfast, paying almost half upfront. But after one terrible night, I left the next morning. When I tried to leave, they wouldn't let me and wanted me to pay for another day without caring about my problems. It was the worst behavior I've ever seen from a hotel in Kashmir or India. We arrived late at night in heavy rain, and because of bad food, a bad room, and terrible service, we wanted to leave the next morning. Luckily, we found a much better hotel nearby Dal Lake called The Wallison Hotel. We walked just 1 min to reach Dal Lake and restaurant from The Wallison Hotel. When we were checking out, we refused to pay more because we'd already paid extra and told them we were leaving early. But the owner insisted we pay more for canceling the room, even though we told them early in the morning. It felt like they only cared about money and didn't care about their hotel being bad, lying about it, or giving bad service. We even found stones in our Tandoori Roti, but we didn't complain that night. They wouldn't let us leave and made us feel like hostages just to get more money, even though we'd paid everything we owed. We stayed in Jammu-Kashmir for almost 12-13 nights, and this hotel was the worst, but all the other hotels and people were great. I really recommend that tourists don't go to this hotel at all, even if all the hotels in Srinagar are full. It's better to stay in a different city or another hotel where you get what you pay for. This hotel charged us like it was really fancy, but the service and behavior were the worst. I didn't took any photos by mistake otherwise get more clarity about my this review.