Super 8 by Wyndham Springfield North I-44

No breakfast said on line it had one, wifi was weak, hair dryer didn't work

I walk with a cane, so usually try to get a downstairs room. When I checked i, the downstairs rooms were down the stairs, below ground level. The upstairs rooms were up the stairs on another level. The only thing ground level was the check-in. They did finally offer me their only handicapped room, which was outside and around the corner, but the ramp to the room was in front of the motel. So if you parked outside your room, you'd have to walk to the front of the motel to use the handicapped ramp. The door to the room was heavy, clunky and hard to open and my senses were assaulted with heavy air freshener (I wonder what it was covering up?). I had requested a Queen bed, but what I got resembled a Full Size bed, though they insisted it was a queen. I could never get the room temp "just right": it was either too warm or too cool. The TV reception was mediocre with half the listed stations not being available. The Wi-Fi internet was a joke as it kept crashing and making me sign back in. There weren't enough electrical outlets in the room, so I had to unplug a lamp to plug in my CPAP. Breakfast was a joke: juice was hidden under the counter as was the milk. There were two kinds of cereal available: Raisin Bran and Frosted Flakes, but I can't eat sweetened cereal. There were some bagels and some bread for toast, but not a lot of other variety besides frozen sweet rolls. The breakfast area, by the way, was downstairs with no sort of handicapped access. If you use a walker you're screwed! If you're in a wheelchair, YOU'RE SCREWED! In so many ways, the place is not compatible with the Americans with Disabilities act. Lots of money spent on aesthetics, but not enough on practical things, like lipstick on a pig.

Our stay felt like a camping trip. Staff member not wearing mask at check-in or check-out. Mom-smoking room smelled of smoke but appeared relatively clean. Window latch broken so could not lock & could hear highway traffic through the night. Smoke detector was missing. Just a hole in ceiling with wires hanging down. Continental breakfast listed on website was not provided. Not even a pot of coffee in breakfast room.