Trilogy Residences Brisbane

This was allegedly an accessible apartment except that a staff member confirmed it wasn't after we returned home (no staff are available on weekends) but her belligerent manager denied this and threatened to sue us if we damaged their doors. This bloke made the trip so much worse with his ridiculous denials. Neither bathroom was properly accessible and the one I could access had a broken toilet paper dispenser and the toilet was so low, I hurt myself transferring back to my wheelchair. The bath cum shower. Forget it! The beds were a little higher than standard and like rocks🪨 Nothing was accessibility friendly unless by mistake and the doors were standard width and nothing else. It was like going back 40 years in time. The pluses were a decent price and good parking. The rooms were quiet and clean but threadbare which is probably why they couldn't be bothered fixing the toilet paper dispenser. We never came close to getting the accessible apartment we were told we had booked and paid for. We won't make this mistake again and will booking a proper disability accessible apartment next time.

This is in a good location in the CBD. However, it is very minimalistic in terms of amenities. The carpet was wrinkled everywhere, causing a possible trip hazard. The curtains were falling off their rods in the living area and bedroom. The bathroom had very poor lighting. The kitchen did not provide a coffee press or a Kuerig-type coffee maker. Air conditioner was in good working condition. We probably would not choose to stay here again.

Room has a large amount of mould on the ceiling. Limited cooking utensils. Bathrooms old and dated. Rooms smelt bad like cigarettes. Air conditioning filters black and mouldy. Not worth the money we paid.