Vieraskäyttäjä
28. kesäkuuta 2024
The manager was the rudest person and was completely uncontactable. The hot water wasn't working, the property is clearly damaged and is in need of maintenance, bathroom was not even properly cleaned, wasn't given the wifi instructions, it's winter and there wasn't even a doona on the bed, a used one was in the cupboard and I would never stay there again. As a accommodation supplier myself, I was disgusted mostly by the service but the facilities are completely run down. Manager refused to give me the owners information. Will be lodging a formal complaint and also notifying the Brisbane City Council. Manager tried to lie after I left at 7am to go and find a shower somewhere that worked, he tried to tell me there was no issues. Absolutely shocking. I am sure the only reason why he said that is so he didn't have to issue any form of refund. As a justice of the peace and a accomadation supplier, this isn't something I would ever make up. This is my very first bad review for somewhere I have stayed. I will be contacting the council, the owners and telling everyone not to ever stay here.
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