Best Western Plus Spokane North

We reserved a king room, but upon arrival, we were given a room with two queens that smelled terrible. A pet room with a fragrance device plugged in to cover. I was told by the front desk that they would work on the concerns, but never received any assistance. Neither the hotel, nor Trip Advisor, offered compensation for the problems. Very disappointing.

We always love to stay at the BEST Western hotels when we travel. Beds are comfortable, staff us always friendly, breakfast is amazing and always enough for everyone. They are pet friendly. Kids like the pool which is always clean and enjoyable for them.

This hotel has the worst noise ever. Instead of paying for actual sound deadening, they put freaking white noise machines in the room and offer complimentary foam earplugs. I can't understand how they know it's a problem, but instead of addressing it, they just make it the guests problem.

The hotel was lovely from Start to finish! I’m very picky and fussy about cleanliness had zero issue at this hotel! The staff was great very welcoming and friendly! The services were great! The room we had was a king suit the bed was cozy and clean! The lobby was super cute lots of places to sit and relax beautiful fire place area. Loved that they offered a 24/7 coffee station with lots of choices the coffee was good! The breakfast was great lots of choices! They had the lobby decorated for fall/ Halloween which was tasty full done and cute! Felt homey. Lots of shopping and restaurants with in walking distance. 10/10! Would and will go back!

The room was set up well and it was very clean. Had a great stay. The breakfast had a great selection and was very well set up. I would definitely stay with them again the next time I travel to spokane. My thanks to all the staff for making our stay a good one

Rated this place 5 stars last time. But small room with broken window looking onto disgusting roof. Did not honor “early in” policy. To their credit, they did not charge me the “early in” fee either. Breakfast was great, hot, and good variety. Receptionist/concierge was helpful and understanding of predicament. Will stay here again, but will avoid room #212.

My wife & I Like The Best Western & The Service they provide. They are always Consistent & theirs never allot of "rifraf" during check in or during our stay a around the premises. A very safe & Peaceful atmosphere, which my wife & I always appreciate

Best breakfast variety better even than Holiday Inns. Foods kept hot over hot water, preventing getting dried out. Foods are kept full right up until 10:00, unlike other hotels that are almost getting empty close to shutdown time. Even when teams came! Amazing. No evidence of dogs staying, no smells, fresh clean smells. Spa great, pool great. Employees were super sweet. Plenty of parking area & no charge to park! Security was really good. Fitness center one treadmill unusable, but other one worked & fortunately nobody ever was using it when I came to use it. We stayed two weeks. The stay was consistently super enjoyable the whole time. We loved coming back to it every night during our vacation in Spokane, visiting family. We will definable be staying again there every year we go back out. Highly highly recommend!

Beware of 3rd party reservations. I had gone to the hotel's website directly to make a reservation. I was quoted a total (including fees and taxes) of 190.00 for the following bight. I completed the non-refundable option and was immediately charged for the room. The following day i noticed the same room for 30.00 less than I had paid. I filed a very polite complaint to Best Western using their link to "match" prices and guaranteed lowest price. The response from BW Home office explained that because I had used a third party ( something called hotelplanner) which I was switched to from the BW website that they couldn't/wouldn't refund the difference. It will be a long time before I stay at another Best Western. There are plenty of hotels that offer the same services/amenities/prices as BW.