Quality Inn Oakwood

We arrive late, after 12pm and the staff was there to open the door for us.

I got an entire weekend of relaxation and rest!! Exactly what i needed!!

This used to be the place that would 'always' exceed. your expectations, Now it's more average at best. Check in, customer service was lacking, they use a secondary screen now to 'recognize' you Choice member status, and the front desk individual seemed to not want to be there, very disconnected, and was doing the check in process basically on autopilot. In earlier stays, we were always greeted as we walked in, even before getting all the way to the desk. Rooms were clean and comfortable, no issues there. No major issues with the room during our stay. Parking on the other hand tends to be a premium as numerous vehicles (some oversized) were instructed to park in area where it either 1. is in a marked fire lane, 2. made navigating the parking lot challenging. If you dont arrive early, you may have to park in odd locations, Far from your room. Breakfast is the one thing that seems to have not changed over the years, still a great warm breakfast with lots of stock usually, and is restocked often. Check out was friendlier, but still did not ask how our stay was. There are better options in the Spokane area, but this will do alright, and is nicely located on the north end of town.